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Seller#: 0UHZRBI9RZ5WWHA13

Amsahr Seller Profile 805-497-3284 Email This SellerEmail This Seller  See all products from Amsahr See all products from Amsahr

Amsahr manufactures and distributes electronic products and accessories. We also distribute a large variety of OEM and non-OEM electronic products and accessories such as batteries, AC adapters, electronic care products, GPS systems, memory cards and a vast selection of other accessories for your needs. Our great customer service and over 20 years of engineering expertise behind our item designs makes us very unique in the industry. We take pride in our manufactured products for obtaining some of the highest grade quality available today, which have been shown to meet or exceed the original specifications and receive ISO9001 certification. Our Corporate Office is based in Southern California, with distribution centers in various locations of the United States. This allows us to ship your orders from the location closest to you, to ensure that your purchases arrive in a timely manner. As our business grows, we hope to build more distribution centers and be that much more connected to our customers.

Our mission is to distribute high quality products at competitive prices for our customers. We strive to maintain a high degree of loyalty to our customers by taking care of your needs and providing superior customer service that surpasses your expectations. In addition to working with individual customers, Amsahr enjoys establishing long term relationships with businesses in order to help both sides maximize profits as well as maintain valuable customer relationships.

The products we sell and manufacture are quality assured. Our factories have deservedly earned ISO9001 certification and meet UL, CSA and CE guidelines. Our product warranties back these quality assurance standards, and thorough laboratory testing of our products confirm their safety and grade.

Batteries - Power your laptop, digital camera or camcorder with the Ultimate battery power source.

AC Adapter - If your battery is drained, you don’t have to buy a new one. Power your laptop or camcorder with our Ultimate AC adapters.

Laptop - Since your laptop travels as much as you do, we have your laptop essentials to keep you connected with the world. Check out our power adapters, portable laptop cooler pads and more!

Digital Camera - Capture your moments without missing one. Keep the power and life of your camera going with our power sources. Take a look at our digital batteries, digital chargers, tripods, cleaning kits, and digital camera cases.

Camcorder - Your memories would be only memories if you didn’t have an instant replay of them thanks to your camcorder. Make sure that it is always ready to go and in good condition with our power sources and camcorder accessories.

Printer Toner Cartridges: Capture the quality prints of your documents in black as well as color text , charts and images which makes your document standout by its quality print.

Printer Ink Cartridges: You may have the highest quality printer, but without a quality ink cartridge you will not be able to have quality prints. Our ink cartridges have the highest quality of manufacturing standards and highest yield per number of pages.

Other Electronics: Amsahr offers a variety of electronic accessories and products that can be searched on our website with competetive prices and a full warranty to back it up.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 3
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jamavo
Order Date : 5/4/2014

Rating + 3 Good Service, Wrong Battery

Great customer service. But unfortunately I did not see the bottom text of the ad. I wish they would put these word in BOLD, maybe in the title. Just because your model number is in the title, DOES NOT MEAN IT WILL FIT. Take a look at your old battery before ordering to ensure you have the right model because the connectors are different. I have to pay return shipping and a $9.74 restocking fee...OUCH

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Talon-Thorn
Order Date : 4/6/2014

Rating + 2 Disappointing

I purchased batteries from Amsahr, and they shipped the wrong batteries. The batteries I received will not even fit in my camcorder. I requested an exchange, and they agreed but required I pay return shipping. I asked that they pay the shipping but the response was that the batteries I received, though not correct, were completely compatible. I will probably pay return shipping just to get the right batteries, but will not buy from this seller again. Also, Newegg did not respond to my request for help in dealing with the seller (not even a reply to say they would not do anything!). I sent follow up messages asking Newegg for a response, but got none. Consequently, I do not plan on buying items from marektplace sellers.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 25.00%

RMA Policy
    Amsahr offers an exclusive 30-day return policy on many items sold by Amsahr. Beyond the 30-Day return policy is an extended full warranty available for many products to cover repair or replacement of defective items up to 18 months from date of purchase. All returns and exchanges require a Return Merchandise Authorization (RMA) number, which can be obtained by emailing Amsahr customer service at info@amsahr.com or by calling (805) 497-3284 Monday through Friday, 9 a.m. to 5 p.m. Pacific Time. Customers should provide their Order ID number, products requested to be returned, and the reason for the request. RMA numbers remain valid for 30 days.

    No credit for defective merchandise is authorized for damaged returns due to abuse or physical damage. Non-defective merchandise and defective merchandise due to manufacture defects or normal wear and tear may be returned within 30 days of purchase for exchange, refund, or store credit. Returns accepted after 30 days from date of purchase will be subject to the 25% re-stocking fee. Customers will either receive an exchange or store credit for returned merchandise for orders over 30 days from date of purchase.

    Any merchandise returned to us without authorization or a RMA number will be refused. We are not responsible for lost items by carriers during shipment to and from the customer. Outgoing and return shipping charges are not refundable under any circumstances. C.O.D. shipments are not accepted. All returns are subject to inspection. An RMA number does not guarantee final disposition of product(s). Customers should allow 6 to 10 business days for returns to be processed
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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