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Seller#: 0UHZRBI9H68J54604

BuyClerk Seller Profile 888-808-3520 Email This SellerEmail This Seller  See all products from BuyClerk See all products from BuyClerk

About Us

We are BuyClerk. We provide superior selection, service and savings guarantees that you will find the exact item you need, for any application, at discounts of up to 70%—quickly, easily and hassle-free.

Superior Selection

BuyClerk offers thousands of products for both home and business applications. You’ll find it fast at BuyClerk.

Buyclerk.com provides the ultimate online buying platform connecting distributors and retailers.

Buyclerk provides a direct relationship with wholesalers, manufacturers, liquidators and retailers.

Buyclerk has leveraged the power of the Internet to bring a vast array of products to our cutomers straight from leading brand-name wholesalers, manufacturers, liquidators and distributors.

Buyclerk makes it easy to purchase products since we make it our business to find the hottest selling merchandise and bring it to you in one convenient virtual wholesale distribution website.

What’s more, we’re always adding new products as they become available to ensure you’ll always find what you need at BuyClerk.

Uncompromising Customer Service

There’s no easier way to find and purchase the product you need than BuyClerk. We make it easy for you to shop the way you want—by category, brand, price or keyword—and your search results will always display an accurate product image to ensure you’re ordering exactly what you need.

Not sure what type of battery you need? Please contact us for expert advice.

Need it fast? We offer same-day shipping on most orders placed before 2 pm EST for all items we have in stock. See our shipping policies.

Not satisfied with your order? You may return most new, unopened items within 30 days of delivery for a refund, credit or exchange. See our returns policies.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
newegg
38%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 10 Reviews
newegg
56%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Longshadow
Order Date : 11/18/2014

Rating + 5 Just what I needed - quickly!

I ordered 3 of their batteries for my APC battery backups in the organization. Got here faster than expected and are working perfectly. Installed them and tested the backups and they kept the computers running as well as the original APC RBC battery. Definitely will order from them again when I need batteries.

Did you find this review helpful? Yes No

Hurricane
Order Date : 11/2/2014

Rating + 5 100%

Product is an exact replacement for the OEM battery; It was packed carefully and shipped promptly. Shipping was not cheap, but it was OK considering how heavy batteries are.

Did you find this review helpful? Yes No

tmelton
Order Date : 10/20/2014

Rating + 5 easy peasy

Promptly shipped the product I needed.
What I rec'd is what I expected.

Did you find this review helpful? Yes No

deubanks
Order Date : 10/13/2014

Rating + 5 Battery Purchase

Received exactly what I need in a very rapid fashion. Would definitely do business with this seller again!

Did you find this review helpful? Yes No

billbuch
Order Date : 10/6/2014

Rating + 1 They Suggested Wrong Battery

Received the wrong battery, and was told batteries are not returnable.
Seller Response:This is not true. We offer a 30 day return policy. Any item purchased from us may be returned within 30 days.

Did you find this review helpful? Yes No

Ouija212
Order Date : 9/12/2014

Rating + 1 Bad customer service

Bought a replacement battery labeled for APC Back-UPS 450. Item turned out to not be compatible at all. Requested BuyClerk to pay for return shipping. They denied fault for mislabeling item and refused to pay for the return shipping.
Seller Response:Customer ordered incorrect battery for their unit. We will pay for return shipping if the item is defective or we sent the wrong item. We sent the item the customer ordered.

Did you find this review helpful? Yes No

Joe
Order Date : 4/24/2014

Rating + 1 Difficult Return

It is unlikely that I will resolve lost RMA product with this vendor. Sent a return UPS with tracking number, they have no record of it and are searching for it. UPS confirms delivery. Customer service rep. was fired and new guy is just as nice but totally worthless.
Seller Response:If you provide the tracking # and it shows as delivered back to us we will issue a refund or send a replacement item.

1 out of 1 people found this review helpful. Did you? Yes No

Dave
Order Date : 5/12/2014

Rating + 1 Cant return

I received the batteries and they didn't fit the model it said they were for. I requested an RMA and never heard back from NewEgg. Guess these batteries will make a decent Boat anchor this summer while I'm fishing. I have no otber use for them!
Seller Response:We repsond to all custom inquiries. Please contact us if you require further assistance.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 5/1/2014

Rating + 1 Don't Trust Them

I was sold a battery that does not fit the APC UPS they said it does. My attempts to contact them for an RA have been ignored. I have also seen a review I submitted in regards to this go unposted. I will not buy replacement batteries for my UPS' from them again.
Seller Response:We respond to all customer inquiries. Please contact us if you requrie further assistance.

1 out of 1 people found this review helpful. Did you? Yes No

SEG
Order Date : 1/10/2014

Rating + 1 bad shipping and no response

This battery was shipped with no packing materials and came with a big crack in the side. I requested a return or replacement with no response. I had to take it to a battery recycling center and then buy one locally. What a waste of time and money.
Seller Response:We responde to all customer inquiries. Please contact us if you require further assistance.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return and Cancellation Policy

    You may return most new, unopened items within 30 days of delivery for a refund, credit or exchange. For orders that shipped free, the actual shipping charge will be deducted from your refund. You will be responsible for the original shipping costs unless the return or order cancellation is a result of our error. Customer is responsible for shipping charges on returned items or cancelled orders. We will pay the return shipping costs if the return is a result of our error and only if you use a return shipping label we provide.

    Terms

    All returned products must be in new condition with original packaging, documentation, accessories and UPC codes. All returns or cancelled orders are subject to a 15% restocking fee. A partial refund will be issued for any item that is not in its original condition, is damaged, is missing parts for reasons not due to our error or if you do not follow our return instructions: up to 50% of item's price.

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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