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Seller#: 0UHZRBI9H68J3E7BE

Spy Tec Seller Profile 877-212-7400EXT104 Email This SellerEmail This Seller  See all products from Spy Tec See all products from Spy Tec

Spy Tec is your one-stop shop for Spy Cameras, GPS Trackers, Car Dash Cameras, Audio Recorders, Nanny Cameras, Counter Surveillance Equipment, Cell Phone Spying and much more!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (36 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 26 Reviews
newegg
72%
Good Rating + 4 1 Reviews
newegg
3%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 8 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tracie C.
Order Date : 9/30/2016

Rating + 5 Recommended.

I appreciate the services of this seller. The seller's customer service agents have been very helpful. Recommended.

Did you find this review helpful? Yes No

Darcie L.
Order Date : 9/27/2016

Rating + 5 Great

Really liked the packaging of the products. The products arrived brand new without any issues.

Did you find this review helpful? Yes No

Shanta S.
Order Date : 9/22/2016

Rating + 5 Outstanding

Received exactly the product as advertised however I needed to contact support as I had an initial issue setting up my item. The support and services of this seller were outstanding.

Did you find this review helpful? Yes No

Nannie O.
Order Date : 9/23/2016

Rating + 5 highly satisfied

I am highly satisfied with the service from this seller and would recommend this retailer for anyone looking to buy this product.

Did you find this review helpful? Yes No

Shanta S.
Order Date : 9/22/2016

Rating + 5 5 stars.

I ordered this product, and it perfectly fit my needs. 5 stars.

Did you find this review helpful? Yes No

Jan B.
Order Date : 9/12/2016

Rating + 5 Will use again.

Placed order and it was at my doorstep within 3 days. Extremely happy to get this quality of service. Will use again.

1 out of 1 people found this review helpful. Did you? Yes No

Rueben N.
Order Date : 9/8/2016

Rating + 5 Great support and service.

It was my 2nd order from this seller. Great support and service. I highly recommended this seller.
Seller Response:Thank you for your repeat business!

Looking forward to serving you again!


2 out of 2 people found this review helpful. Did you? Yes No

Tisa D.
Order Date : 9/2/2016

Rating + 5 Will buy again from this seller.

Order arrived quickly, and shipped within 24 hours of my placing an order. Also they did a good job on packaging the item. Will buy again from this seller.
Seller Response:Thank you for your purchase !

We value each and every one of our customers and stand behind our products!

Your item has a 1 Year Warranty and you are automatically covered!

If you need anything at all, please feel free to contact us!

Thank you!

Spy Tec


3 out of 3 people found this review helpful. Did you? Yes No

Rueben N.
Order Date : 8/31/2016

Rating + 5 Overall Satisfied Customer!!!

My shipment arrived faster than expected and the item is exactly what I was hoping for. Thank you for everything.
Seller Response:Thank you for your purchase !

We value each and every one of our customers and stand behind our products!

Your item has a 1 Year Warranty and you are automatically covered!

If you need anything at all, please feel free to contact us!

Thank you!

Spy Tec


2 out of 2 people found this review helpful. Did you? Yes No

pamter b.
Order Date : 8/23/2016

Rating + 5 5 out of 5 stars

Seller was prompt and courteous to queries. Product arrived in less time than expected and in a perfect package.
Seller Response:Thank you for your Purchase!

We value each and every one of our customers and stand behind our products!

If you need anything at all, please feel free to contact us!

Thank you!

Spy Tec


2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Easy 30-Day Returns: Items purchased may be returned or exchanged within 30 Days from date of purchase.

    Spy Tec is not liable in any way for returned packages that were lost or damaged during shipment.

    Non-Returnable Items:

    Due to overwhelming piracy on software (PC/ Cell phone Spying Devices), these items cannot be returned back to Spy Tec unless the packaging is unopened. For any issues concerning the software (i.e. Defect, Troubleshooting, etc.), the customer is responsible for contacting the manufacturer directly for assistance.

    GPS Tracking Devices and Counter-Surveillance devices may not be returned unless the packaging is unopened due to the one-time nature of their use.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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