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EDUP Store Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from EDUP Store See all products from EDUP Store

International seller. Newegg will be responsible for all RMA and general customer service.

Established in 2004, EDUP is the global brand name for Shnzhen EDUP Electronics Technology Co., Ltd. We are a professional company and exporter specialized in Wireless products. We are located in Shenzhen, with convenient transportation access. All of our products comply wtih international quality standards and are greatly apprecaiated in a variety of different markets throughout the world.

EDUP headquarter is located in Huaqiangbei, Futian District which is Electronic products distribution center in Shenzhen, and we have many factories with OEM/ODM for us in Shenzhen each area and we are cooperating well. We have more than 50 employees and an annual sales figure that exceedu USD5000000 and are currently exporting 80% of our products to woldwide places. Our well-aquipped facilities and excellent quality control throughtout all stages of production enable us to guarantee total customer satisfaction..

As a result of our high quality products and outstanding customer service, we have gained a global sales network reaching the USA, Canada, Iran, Turkey, Indonesia, Germany, France and Italy and so on.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (75 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 44 Reviews
Good Rating + 4 6 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 20 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/3/2014

Rating + 1 Con Artists!!...

Ordered the 3rd of Dec., not processed till the 9, shipped the 10th, and now as of the 16, my item is still sitting in their Hong Kong facility. After contacting Newegg, it looks like its going to be 2+ more weeks till i see it .. Im never buying from EDUP again ...

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Order Date : 11/11/2014

Rating + 1 Crappiest shipper ever

Shipped my stuff to the wrong address and won't respond to e-mails resulting in extreme delay. Newegg won't help as they are a "marketplace" and can't be bothered to help.

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Order Date : 8/19/2014

Rating + 4 China but Good

This company has cheap but well made goods. The draw back is that the shipping is from China and takes a looooong time. I recommend them over the other Chinese sellers I have dealt with.

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LeeRoy Jenkins
Order Date : 5/11/2014

Rating + 5 Pretty awesome!

They shipped it out on time, it got to me quickly, and my purchased product worked perfectly. They were a delight to work with and buy from. I would highly recommend them to anyone.
Seller Response:Thank you so much for your Support !!

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Clark Kent
Order Date : 6/20/2014

Rating + 4 Shipping was Fine

Got it in 5 business days. Excellent product for the price.
Seller Response:Thank you so much for your Support !!

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Order Date : 6/23/2014

Rating + 1 Never came

I give this company big ol goose egg since I never received the product. Other than that, it works great!
Seller Response:We sent all our product by Register Airmail and According to the record from USPS with tracking no. LK062051118HK . We sent the adapter on 6/25 and it delivered on 6/30 10:48 a.m.

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Order Date : 5/15/2014

Rating + 5 Great deals, fast delivery

EDUP has great prices and quick delivery. No problems, I do recommend them.
Seller Response:Thank you so much for your Support !!

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Order Date : 5/29/2014

Rating + 5 Very Good

Cheap and works fine
Seller Response:Thank you so much for your Support !!

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Order Date : 5/7/2014

Rating + 5 Good Reseller

I've bought several items from EDUP, mostly wifi adapters.
Definitly an honorable and respectable company.
Seller Response:Thank you so much for your Support !!

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Jeremiah Fernandez
Order Date : 6/30/2014

Rating + 2 Crashes my Desktop

I bought this for my new desktop. I used it on my laptop (Windows 7) first to see if it worked, it it behaved perfectly. However when I tried to install it on my desktop (Windows 8) it crashed every time I inserted the usb. It says on the title it's compatible with windows 8, but from what I've experienced, it doesn't seem to be.
Seller Response:Please try to contact us to solve the problem before your gave us rating. You can try to download the latest driver form and try it again. Thanks!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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