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STAND UP Ranchers
STAND UP Ranchers Seller Profile 208-862-3333 Email This Seller See all products from STAND UP Ranchers
Here at Stand Up Ranchers we carry Western Denim Jeans, Work Jeans, Fashion Denim Jeans, Cowboy Boots, Western Boots, Shoes, Western Shirts, Work Shirts, Western Belts, Western Bags, Hats and Carhartt Outerwear for Men, Women & Children.
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Standard Return Policy
Please email us for a Return Authorization Number. We will not accept any returns without this number.
All products must be returned in their original condition, never worn, never washed, with original tags, and in original packaging. Boot boxes must also be in original condition, so please put them in another box or outer packaging for return shipment.
Write the Return Authorization Number on the outside of the shipping package and send it back to us at the address given you in the Return Authorization correspondence.
Customer is responsible for all return shipping costs, unless it is our error or a defective product. And, if it is our error or defective, we will happily bear all return & exchange shipping costs.
A 10% restocking fee may be charged if returning for a refund without an exchange. This fee IS NOT processed if you are exchanging for a new size or new item. Once your return is received, you will receive a refund of your purchase price less 10%. This fee is only to recover the listing fees charged at the marketplace from which you purchased your item.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.