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CoolGadget Seller Profile 415-6898911 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from CoolGadget See all products from CoolGadget

International seller. Newegg will be responsible for all RMA and general customer service.

Our CoolGadget Store is a subsidiary of our main company means Cross Country Sourcing. Founded in 2003, we have served over 10 million customers via mail order. Our professional purchasing team is specialized in getting you the best products with the lowest price. We are offering more than 1000 different products focus on accessories for mobile phones, tablet and photography.


Shipping Time Frame:

1. Standard Shipping 5 - 15 days
* 70% of orders delivery within/on 7 days
* 95% of orders delivery within/on 10 days
* 99.99% of orders delivery within/on 14 days

2. Expedite Shipping 3 - 5 days
* 98% of orders delivery within/on 5 working days

3. 2 Days Shipping
* 99.99% of orders delivery within/on 2 working days

Note :
- Please add 1 handling day to all shipping time frame.


Buy more than 1 item SAVE DOLLAR on shipping cost:

Order Item Quantity...............................Standard Shipping..........Expedite Shipping..............2 Days Shipping


Additional Charge Per Quantity.....................$2.99/Free.....................$2.99...............................$2.99


Standard Return Policy
•Return for refund within: 30 days
•Return for replacement within: 30 days
•Restocking Fee: 15%


To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (293 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 139 Reviews
Good Rating + 4 42 Reviews
Average Rating + 3 18 Reviews
Poor Rating + 2 10 Reviews
Very Poor Rating + 1 84 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/19/2015

Rating + 1 I didnt get this item

I didnt get this item.
This was the worst online shopping experience i have ever had.
NewEggs customer service has taken a complete nose dive.

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Hamilton USA
Order Date : 10/5/2015

Rating + 1 Never received order

The seller would not respond when contacted about the tracking for the order

Did you find this review helpful? Yes No

Order Date : 9/11/2015

Rating + 1 CoolGadget delivery

It has been nearly a month since my order was placed and paid for and I still have no product or promised delivery date.

Did you find this review helpful? Yes No

Order Date : 8/17/2015

Rating + 1 Bad Experience

Never received item. Tracking number does not show any information. Not a nice experience.

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Order Date : 8/14/2015

Rating + 1 BIG RIP OFF!!!! STAY AWAY

Placed a order on Aug 2015 Still have not received order
was Issued a bogus tracking number and no communication at all.
So Far New egg has been NO help AT ALL

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Order Date : 8/16/2015

Rating + 1 Buyer Beaware

I've order 5 items, 1 headlamp flashlight, and 4 reels of led strip lights with remote. They sent me only the headlamp, and there trying to tell me they sent all 5 items, nooooo. So check the box, a very small box only room for he headlamp. At first they try to tell me items were sent, but now after going back and forth wilt email, now there saying it wasn't sent because the items were out of stock. It's frustrating.

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Order Date : 8/16/2015

Rating + 1 cool gadgets

Ordered from them in Aug.16th, Still have not received product. Slooooooooo shipping?

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Order Date : 8/22/2015

Rating + 3 Great service, short cable

This cable was easy to find, and arrived very quickly. The mechanics of making this purchase and taking delivery were great.The cable looks fairly beefy and it works great. USB 3.1 is a nice upgrade.

However, the cable is much shorter than the 100 centemeters ( 1 meter) in the product description. I wanted a full meter for the use I have for it. It is only 69 centimeters long fully stretched out from tip of one connector to the other.

I'll keep this one and look for a longer one somewhere else.

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Order Date : 8/15/2015

Rating + 1 poor seller

door bell was shipped arrived at post office then got shipped back,no word from seller or no replacement

it would be nice to get an email from the seller

I thought I was buying direct from newegg if I thought it was another seller I would not have bought

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Alex P.
Order Date : 8/16/2015

Rating + 1 do not buy

4 weeks since my order was placed - still no delivery. provided tracking number it not showing in neither USPS nor Hongkong Post websites

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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