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Seller#: 0UHZRBI9HCCV3V5BB

Electronic Depot Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from Electronic Depot See all products from Electronic Depot

Banggood was founded in 2004, specializing in computer software research and development, and foreign trade e-commerce. The Banggood company headquarters lie in Guangzhou, a thriving city in Southern China. There are three offices, one in Hongkong, one in Shenzhen, and one in Yiwu. We have more than 400 employees committed to providing low price, high quality products and professional services to global customers,Banggood team really appreciates your business and patience,we can be contacted at the gmail email : panjianfeng@banggood.com

DELIVERY TIME:
We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. If you don't receive the item after 20 days, please contact us, we'll investigate and solve the delivery problem right away.

Note: This information is offered for reference only, and has some declination fact.Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

The item can not be returned over 15 days delivery time.

Full refunds are given only in the case of non-functional products.

Customer is responsible to pay shipping costs on all returned items.

NOTE:
Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

TRACKING:
you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:
If you are not satisfied with your shopping experience or items, Please contact us to get a solution before you decide to leave a neutral or negative feedback, We will try our best to solve any problems for you as soon as possible, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (572 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 128 Reviews
newegg
22%
Good Rating + 4 33 Reviews
newegg
6%
Average Rating + 3 38 Reviews
newegg
7%
Poor Rating + 2 34 Reviews
newegg
6%
Very Poor Rating + 1 339 Reviews
newegg
59%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Akhil
Order Date : 5/31/2014

Rating + 5 Great Seller

I had ordered Portable 2600mAh Power Bank from them which didn't come with the battery, I over looked this. they took time to fix the issue and were courteous to resolve the issue. honest seller and will recommend them. Thank you
Seller Response:Thank you so much! We are happy to hear that. Warmly welcome you to our store again. Hope our store can become one of your favorite stores.

Did you find this review helpful? Yes No

dissapointed
Order Date : 9/12/2014

Rating + 1 Slow In Shipping

still haven't received the product; in trying to track from tracking number it's nonexistent. In digging deeper discovered its shipped from overseas and could take up to 15 days to arrive. I'm now on waiting day number 12:(
Seller Response:Thanks for your feedback and sorry to that. Your item arrived the US.We will keep improving.

Did you find this review helpful? Yes No

Bakerman
Order Date : 9/2/2014

Rating + 3 Adapter

Delivery was very quick. Too bad item did not work.
Seller Response:Dear friend, Sorry for the trouble indeed.We will improve it in the future. Any problem,you can contact us first.We are always here to help you. Nice day.

Did you find this review helpful? Yes No

N/A
Order Date : 8/27/2014

Rating + 4 Got what I ordered

I have no real complaints about the seller. I got what ordered but I got it long after the rest of the parts needed to build the computer so I had to figure something else out. I ended up not using the part. Not sure if it was a shipping issue or not.
Seller Response:Thank you for your understandingto us. To serve you is our responsibility and we hope we can do business with you in the future.

Did you find this review helpful? Yes No

Justin
Order Date : 8/22/2014

Rating + 5 Excellent Seller!

Was shipped promptly, but unfortunately stolen once it got here, thanks to the post office leaving it out in the open and not even knocking. Seller responded almost immediately to my email, and offered full refund. I will DEFINITELY use this seller again!

VERY courteous, VERY prompt, VERY professional.
Seller Response:Thanks a lot. Warmly welcome you to our store again.

Did you find this review helpful? Yes No

N/A
Order Date : 8/17/2014

Rating + 5

Shipped and received quickly
Seller Response:Thanks a lot. Warmly welcome you to our store again.

Did you find this review helpful? Yes No

N/A
Order Date : 8/12/2014

Rating + 5 nice customer service

Package received MUCH faster than the 2-week estimate. But an item had broken in shipment, scanty packaging was somewhat at fault but hey, it came from china which is a long way. I emailed and they responded quickly and refunded my purchase (my choice) without hassle and did not require me to RMA. good experience with them .
Seller Response:Dear buyer, thanks for your understanding. We will improve a lot as your encouragement.Thank you!

Did you find this review helpful? Yes No

N/A
Order Date : 8/18/2014

Rating + 1 AVOID THIS COMPANY!

Funny they asked me for a review when the product I ordered still has not arrived. Need I say more..
Avoid this Seller! Dissapointed in NewEgg for useing this vendor.
Seller Response:Dear buyer, sorry for you. But you received your item,didn'tyou? Please give us more understanding.Thank you.

2 out of 2 people found this review helpful. Did you? Yes No

Howe
Order Date : 8/12/2014

Rating + 1 Does not work in US

GENERIC CV3T USB DONGLE does not use the right format to use in the United States. This is stated in your overview notes but I did not notice it. So it is useless to me. PUT THIS FIRST INSTEAD OF LAST
Seller Response:Dear buyer, so sorry to hear that.We have description on the notes.Sorry

Did you find this review helpful? Yes No

delfin122
Order Date : 8/9/2014

Rating + 1 Item has yet to be shipped

The item was purchased on aug. 9th and "Origin Post is Preparing Shipment. We have received notice that the originating post is preparing to dispatch this mail piece." This has been the message for weeks now. While i understand its coming from china and that can take time this is pushing it. I have ordered stuff from china before and have not had it take this long. In fact this the second battery I've ordered from this seller and the first arrived in well under two weeks so this is unacceptable. Especially considering i still have no idea how much longer its going to take before it even ships out of china let alone receive it.
Seller Response:Dear buyer,

Sorry for the inconvenience.The item delayed at post office,please understand.Your order arrived at USPS Facility on Sep 1st.The item is on the way to you,please don't worry.Sincerely hope you can contact with us before you leave a poor feedback.

We will try our best to solve the problems for our customers.

Best regards,


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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