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Frank's Great Outdoors Seller Profile 989-697-5341 Email This Seller See all products from Frank's Great Outdoors
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Frank's Great Outdoors was founded in 1945 by Frank and Margaret Gorske. Frank's Great Outdoors (Originally named "Frank's Bait and Tackle"), maintained its status as a small bait shop selling live bait and a small amount of tackle until its expansion in 1973.. Frank and Margaret's objective was simple: provide a high quality product at a reasonable price, and possess the knowledge and skills necessary to demonstrate advise on, and explain the use of ALL of their products.
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Standard Return Policy
Original shipping will not be refunded, and buyer is responsible for return shipping.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.