Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Review Center > 

Hobby Warehouse Seller Profile 816-455-3209 Email This SellerEmail This Seller  See all products from Hobby Warehouse See all products from Hobby Warehouse

Who We Are: For more than 10 years, Best Service Stores has provided outstanding value at the guaranteed lowest prices. We are proud to bring HobbyWarehouse to our customers as the go-to source for everything they need to pursue their passions. Whether your hobby is racing model cars or building rockets, polishing rocks or flying model planes, Hobby Warehouse has the items you need and the quality you want.

Hobby Warehouse is one of the premier online retailers of remote control cars, helicopters and airplanes, model trains and railroad kits, slot cars and racetracks, model rockets, model cars, rock tumblers, educational children’s games, toys and more.

Hobby Warehouse is dedicated to providing you with excellent customer service and the best selection of hobby products at the lowest prices. We offer the convenience of shopping online, and the comfort of knowing that your privacy and security are protected when you order through Hobby Warehouse.

Contact Information: Let us know how we can make Hobby Warehouse a better place for you!If you have any questions, comments, concerns or suggestions for Hobby Warehouse, please feel free to contact one of our helpful customer service representatives.


8250 NE Underground Dr.
Pillar 156G
Kansas City, MO 64161

Toll Free Customer Service Line: 1-855-503-4677

Customer service hours:

Our call center is open Monday through Friday, 9 a.m. to 5 p.m. CST.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (146 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 96 Reviews
Good Rating + 4 19 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 22 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Texas Gal
Order Date : 9/23/2015

Rating + 5 Fast Shipping

Well packaged, fast shipping... Highly recommend this seller!

Did you find this review helpful? Yes No

Order Date : 7/31/2015

Rating + 5 Great quality, good value & delivery

Item came in a whole week before expected! The quality of the item is excellent as well as the price as compared to other retailers.
Thanks for a superior sale experience!

Did you find this review helpful? Yes No

Order Date : 6/29/2015

Rating + 5

Fast Shipping. I am very happy with purchase

0 out of 1 people found this review helpful. Did you? Yes No

road burner
Order Date : 6/14/2015

Rating + 5 service

I am happy to get the rc parts I need from hobby warehouse. If I could I'd give ten eggs thank for good service !!!!!

0 out of 1 people found this review helpful. Did you? Yes No

road burner
Order Date : 6/14/2015

Rating + 5 service

I am happy to get the rc parts I need from hobby warehouse. If I could I'd give ten eggs thank for good service !!!!!

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/10/2015

Rating + 5 fast shipping!!!

So far the shipping was great, the product look great and I hope I never have to test the resistance since is a snake proof chaps lol!!!

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/8/2015

Rating + 1 Not so good!

Took 5 days to process order. Tried to cancel order but now they say it shipped, but no info on it when I try to track it.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/22/2015

Rating + 1 Slowest service ever

Nearly a week after my order my card still had not been charged for items that were in stock. I contacted them and they said they would ship in 24-48 business hours. Another item from the same seller was auto canceled by Newegg after no progress had been made on fulfilling that order after 8 days. I will not buy from them again.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 4/22/2015

Rating + 5 Morakniv HeavyDuty MG

Ordered on April 22nd, arrived April 25th. Item was exactly as described. It doesn't get any better than that.

Did you find this review helpful? Yes No

Order Date : 3/6/2015

Rating + 1 Hurricane Twisted Arm Double Drop Rig

You don't receive nothing like it states below all lies. You only receive One Rig for $5.97 not 36 like it states in the AD this is false advertising.
The Hurricane Twisted Arm Double Drop Rig is for both fresh and saltwater. Packaged 36 rigs per hanger ring in poly bag with header.
Features & details
Popular with both fresh and saltwater fisherman
24" overall length
36 rigs per pack

1 out of 1 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    All UNOPENED Returns or Exchanges must be received by us within 30 days of receipt. Returns after 30 days will not be accepted. Please allow 2 weeks for processing of returns and 30 days for refunds. Refunds will not include shipping and handling fees unless you received a damaged product or the wrong item was shipped and you do not want a replacement. Damaged or missing merchandise must be called in to us within 48 hours of receiving for replacement.

    *Any item that has the manufacturers seal broken WILL NOT be accepted. These items are covered by manufacturers warranty after having been opened. Most packages have the manufacturers phone number on the box or on the instruction manual, but if you need help getting the contact info, please feel free to contact us and we will be glad to help.

    Refused Delivery If you refuse delivery of an order that was requested for express delivery (overnight, 2nd day, 3rd day), we will refund you for the merchandise less the return shipping cost.

    Special Offers/Free Shipping Offers
    Returns of free shipping orders are subject to the original shipping charges when returned for a refund.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.