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Seller#: 0UHZRBI97NF23V1D4

Gama Sonic USA Seller Profile 800-835-4113EXT111 Email This SellerEmail This Seller  See all products from Gama Sonic USA See all products from Gama Sonic USA

Gama Sonic is the leading company in the field of solar powered and rechargeable lights/products since 1985, producing wide ranges of products and incorporated plastics, stainless steel, electronics and OEM products in various markets.

Using the latest technology and innovative designs including more than 20 utility and design patents, our products are brighter, longer lasting, and of higher quality than anything in the marketplace today.

Gama Sonic has proven commitment to high quality standards, time demands, and to product designs that meet consumer needs.

Gama Sonic takes pride in its ability to trasform an idea into a complete product and succeeds at promoting the products worldwide.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
100%
Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ken
Order Date : 8/21/2014

Rating + 5 Excellent customer service

One of the lights I ordered had a bad switch. I reported it to Gamma Sonic, and in just a few days I had a replacement light.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We are giving 30 days to return non defective items.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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