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ShopAxis Seller Profile 718-3128868 Email This Seller See all products from ShopAxis
We take pride in offering you the best possible prices on a wide variety of products, fast shipping, and the highest standards in customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete. ShopAxis has been in business since March 2007, offering an extensive assortment of your favorite items in sporting goods, tools, electronics, pet supplies, housewares, beauty products, games and more. We maintain powerful relationships with manufacturers that allow our customers the benefits of savings and low prices. We specialize in e-commerce and operate a number of e-commerce webstores. Our products are shipped from different warehouses across the country depending on their availability and your location. Our online catalog reflects competitive rates for our merchandise among the best in the industry!
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
a. To obtain a RA#, contact us via telephone at (718) 312-8868 or between the hours of 9AM-5:30PM Eastern Standard Time (EST), customers can call (212) 382-2122 or emailing firstname.lastname@example.org. RA# will be issued within 2-3 business days of request.
b. Products returned without a RA# will be returned to customer at customer's expense and will not be eligible for future returns.
c. Any RA# issued will expire within 10 business days from date of issue.
d. Customers have 30 days upon receipt of the item to return item for any reason for a refund or an exchange.
e. Reason for return must be specified when a request for a RA# is submitted.
2. Return the product to ShopAxis
a. Upon receipt of your RA#, write the RA# on the outside of the box or else returns will not be accepted.
b. Please return all items to the following address:
Axon US Corporation
127-03 20th Avenue
College Point, NY 11356
3. Your RA# will be processed and reviewed
a. It will take 2-3 business days from receipt of your return item to process your return request.
a. Replacement items will be shipped out upon approval of RA# request, usually within 2-3 business days upon receipt of item. Just like a new order, you will receive order confirmation and tracking information as soon as it becomes available.
b. If requested, a credit will be issued to you within 7 business days of receiving the merchandise.
a. For non-defective items returned, there will be a 15% restocking fee. Items must meet the conditions stated above and be in resaleable condition for a refund to be issued to customer.
2. For items that were damaged in transit, customer must provide pictures of the damaged items and email them to email@example.com.
3. Customers also need to include a copy of the invoice in the return package.