Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Home > 
Review Center > 
Seller#: 0UHZRBI93O2LN4770

OneCall Seller Profile 800-663-5255EXT303 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from OneCall See all products from OneCall

About Us
OneCall isn't your average online retailer. Among the earliest to sell consumer electronics online, OneCall has been around more than 16 years as the online arm of Huppin's Hi-Fi, Photo & Video, a cornerstone of retail electronics in Spokane, WA. Privately owned and operated by the Huppin family, OneCall is the latest addition to a family business that started back in 1908.

Ranked number 67 out of the top 100 largest electronics retailers (TWICE Magazine, May 2005), OneCall will impress you with our ability to combine top-tier customer service AND ultracompetitive pricing. We're happy to take your questions, we update our pricing daily and we deliver on time. Its no surprise, we have the customer ratings to prove it: A+ Better Business Bureau Rating, A Rated Google Trusted Store, Elite Status on StellaService.

Fast, Safe Shopping
Shopping online at OneCall is fast, easy, and secure. We test and certify our site every day using McAfee Secure to protect your information against identity theft and credit card fraud.

Expert Advice
Our Spokane, WA, call center staff is highly trained, experienced, and non-commissioned. At OneCall, we pride ourselves on our ability to answer all your questions about technology, product compatibility, quality, performance, connectivity, and much more.

Quick Shipping
OneCall uses FedEx Ground as our standard shipping method. We process orders as late as 4 p.m. Pacific Time, so most orders ship the same day. Oversized items, such as large TVs and certain speakers, ship via motor freight; for additional safety, we strap these items to individual custom pallets and monitor them with ShockWatch™ devices.

OneCall's Award-Winning Customer Service
At OneCall, we're committed to exceeding our customers' expectations - and that's earned us high marks from several major publications and retailer rating websites.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (156 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 133 Reviews
Good Rating + 4 17 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Order Date : 9/14/2015

Rating + 5 Double Boxed for Protection

Double boxed for protection, very fast shipping, excellent seller. Highly recommended

Did you find this review helpful? Yes No

Order Date : 8/30/2015

Rating + 5 Very Happy

Extremely fast shipping!

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/26/2015

Rating + 1 Shipping

Nightmare . Do not buy from this seller
Seller Response:Thank you for taking the time to speak with us about your purchase. We are delighted to learn the feedback was intended for another seller and does not reflect your experience with us. Please feel free to call me if you have any questions or concerns regarding your purchase.

Best regards,
Brian Lackey
Sales Manager

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/8/2015

Rating + 5 Great Seller

Called ahead of time. Very good customer service. No wait times when calling. Highly recommend this seller.

Did you find this review helpful? Yes No

Order Date : 4/9/2015

Rating + 5 Excellent 3rd Party Seller

I ordered my 5D Mark III camera from OneCall through Newegg around 3 pm on a Wednesday, not knowing they were the online version of a local store in Spokane. They had it shipped by 4 pm, and I received it the next day. Excellent customer service in terms of shipping and responding to the questions I had.

Did you find this review helpful? Yes No

Order Date : 2/27/2015

Rating + 5 Quick Shipping!

The product came quickly and was packed well. Very satisfied!

Did you find this review helpful? Yes No

Order Date : 2/18/2015

Rating + 5

I like OneCall. I've ordered projector bulbs and filters directly from them in the past for my Sony VPL-HS60. Delighted to see they have joined the Newegg Marketplace. Shipments are always packaged very well, invoices are thorough and easy to read, and delivery to the east coast is fast considering they ship out of Washington state.

Did you find this review helpful? Yes No

Order Date : 2/17/2015

Rating + 5 Eggcellent Seller

Product shipped quickly, was packaged securely. Tracking information provided immediately. They even sent me an email to make sure the unit arrived, and was working correctly. Wish all sellers followed through on post-sale like they did.

Did you find this review helpful? Yes No

Order Date : 1/20/2015

Rating + 5 Thank you I love this Player it does so much☺

This is the best Blu-ray Player I have ever owned. I love how it is wireless and works perfectly. And all the apps that are built into it. Who needs direct tv anymore. I can just stream .

Did you find this review helpful? Yes No

Order Date : 2/10/2015

Rating + 5 Fast Delivery!

Ordered on Tuesday... Arrived on Thursday.
I have NEVER had a Newegg order so quickly.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Returning New and Like-New Items
    You may return any factory-sealed new or open like-new merchandise within 30 days of your purchase date.
    We’ll issue your choice of a refund or an exchange for amount of the merchandise.
    Refunds will be made by the same means as the original purchase (credit card, check, PayPal, etc).
    Please note that additional fees may apply if any accessories are missing from returned items.
    Returning Defective Items
    When you receive your order, we recommend that you keep all packing materials for at least 30 days in case you need to return an item.

    You may return defective merchandise within 30 days of your purchase date.
    Please help us expedite your request by including a detailed description of (1) the defect and (2) how to replicate the problem.
    We’ll issue your choice of a refund or an exchange.
    Refunds will be made by the same means as the original purchase (credit card, check, PayPal, etc).
    Please note that additional fees may apply if any accessories are missing from returned items.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.