Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9E6MMVD383

Samuels Jewelers Factory Direct Seller Profile 877-202-2870 Email This SellerEmail This Seller  See all products from Samuels Jewelers Factory Direct See all products from Samuels Jewelers Factory Direct

In 1891, Albert Samuels started a business where honesty and caring for his customers was important as the quality of jewelry he sold. Today, more than a century later, we at Samuels remain committed to the same level of excellent customer service, guaranteed quality and a passion for fine jewelry.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes

There is no information available for this seller.

Please check your spelling or try less specific terms.

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 1.00%

RMA Policy
    RETURNS & EXCHANGES
    30-Day Return Policy
    We want you to be completely satisfied with your jewelry purchase. If for any reason you are not completely satisfied with your purchase, simply return it for a full refund within 30 days from the original date of purchase.

    Merchandise that has been special ordered, customized or custom made including class rings and engraved items cannot be returned or exchanged. Any certificates or special documentation must accompany any return or a restocking fee may apply.

    Watches must be in original condition (unaltered and unworn). All packaging, instructions and warranty documents must accompany any return or a restocking fee may apply.

    Refunds will be made in the same manner in which payment was made at the time of purchase. Refunds for items originally purchased with a check or cash in excess of $100 will be made by a check issued from our corporate office within 21 days of the return. Items charged will be credited to the same account to which the purchase was charged.

    All returns must be accompanied by the original sales receipt.



    90-Day Exchange Policy
    You are also protected by our 90-day exchange policy. Within 90 days of original purchase date you may exchange your purchase for another item.

    Merchandise that has been special ordered, customized or custom made including class rings and engraved items cannot be returned or exchanged. Any certificates or special documentation must accompany any exchange or a restocking fee may apply.

    Watches must be in original condition (unaltered and unworn). All packaging, instructions and warranty documents must accompany any exchange or a restocking fee may apply.

    All exchanges must be accompanied by the original sales receipt.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.