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Seller#: 0UHZRBI9KKC3XW9C3

neverland Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from neverland See all products from neverland

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Welcome to neverland Web Store at Newegg.com

Founded in this year, 2013, we sold hundreds of products in first 3 months. yes, we are freshmen, but our strength is more than a little. Our mission is to provide the best experience on the Internet for buying Consumer Electronics. We focus on making purchasing online a pleasant experience.

At neverland, we're committed to providing each customer with superior service with our unparalleled selection, price guarantee, candid product reviews and exceptional customer service. From personal assistance to convenient and real-time order tracking, neverland' customer service representatives are focused on customer satisfaction.

To make sure you have a good buying experience on neverland, we offer a 30 days money back guarantee to all neverland's customers. We promise give you full money back within 30 days after item delivery!

If you need to buy any consumer electronics, just come here, it is worthy of you to get it.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
22%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
8%
Poor Rating + 2 1 Reviews
newegg
8%
Very Poor Rating + 1 8 Reviews
newegg
62%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
mikie45
Order Date : 5/14/2014

Rating + 1 Did not get all the equipment I ordered.

I tried to mark blank as in Zero.

Neverland USB 2.0 802.11n 150Mbps Mini Wireless Lan Adapter. - Qty 3.
Only received one. Called Newegg and they contacted the seller and left a message for them to call me. No call from Seller.
I plan to call Newegg tomorrow as they said they would refund the money for the two items I failed to receive.

I just hope when I make future purchases, this seller is not involved. This is a first for me with any of the sites from which I purchase equipment.
Stay away from Neverland.

Did you find this review helpful? Yes No

N/A
Order Date : 4/8/2014

Rating + 1 angry

Ordered over a month ago and still have not received it but says it shipped.

Did you find this review helpful? Yes No

N/A
Order Date : 3/21/2014

Rating + 1

Only reason that they got one egg is due to not giving option of 0 eggs. It has been 19 day's sense purchase. 11 day's sense tracking number and still doesn't show on the USPS tracking system. Worse company ever, really cant believe Newegg has dealings with such company's.
Seller Response:The customer already receive the order .the shipping fee is free , so we only can send the order by normal shipping way ,which takes about 10-30 days .Sometimes it takes a very short time, but sometimes it is delayed by bad weather, customs check and other uncertainties. so it's not out fault .

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Travis
Order Date : 3/11/2014

Rating + 2 worst shipping i've ever had

The shipping is taking far too long.
Seller Response:The package delivered . the shipping fee is free ,so we only can send the order by normal shipping way .which takes about 10-30 days.Sometimes it takes a very short time, but sometimes it is delayed by bad weather, customs check and other uncertainties. so we hope that the customer can understand .

Did you find this review helpful? Yes No

AJK
Order Date : 3/10/2014

Rating + 1 Never got it!

Never Received the item
Seller Response:You can see the tracking informaiton of the package :2014-03-31 10:50, Delivered, MANHATTAN, MT 59741 . so the customer should receive the package . we contact the customer to solve the problem ,but no reply .so noting wrong in our side .

Did you find this review helpful? Yes No

Bobbyp
Order Date : 3/12/2014

Rating + 5 Read

Very good seller charger works good
Seller Response:thank you every much !

Did you find this review helpful? Yes No

Dom C
Order Date : 1/6/2014

Rating + 1 HORRIBLE SHIPPING TIME

Ordered on Jan 9th its Feb 17th now and i still havent seen the item. horrible based on service i wouldn't recommend to ANYONE!!!!!!!!!!!!
Seller Response:The tracking information :2014-02-21 14:51, Delivered, SIMI VALLEY, CA 93065 . so the customer finaly receive the package .we send out the order by free normal shipping way ,so it take some time ,we hope that the customer can understand this point .

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buyer
Order Date : 1/20/2014

Rating + 3 very bright

This device seems to be well made. It did not come with any specifications. Ive asked the seller to provide a data sheet. It is most likely a dpss laser and has mostly ir radiation but still very bright. This is not a toy and could instantly blind someone permantly if not used properly. Always use safetly glasses od5 designed for the 500nm range with green and 800 to 1200nm for green lasers that dont have ir filters. Even with proper safety glasses do not stare into beam directly or direct reflection from any shiny objects. Never point at airplanes or helicopters or satellites. And of course never aim towards csre or people. So far I havnt been able to burn anything with this laser but green is the brightest visible light frequency so beindfull of why you would want such a device. Would be 5 if the charger was north amercian plug and came with specifications of the laser.
Seller Response:we contact the customer to solve the problem many times ,but no reply .

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N/A
Order Date : 12/2/2013

Rating + 1 Will not do business again

Ordered LED Dancing Water Show Speakers from this seller and they did not work as described. One speaker had no liquid in it, the other speaker plays distorted audio. The seller kept trying to troubleshoot with me even though it was pretty obvious these speakers were defective. Then the seller only wanted to give me half of my money back since one of the speakers kind of works. Horrible experience, especially since these were a Christmas gift for my daughter. Will never do business in the Newegg marketplace again.
Seller Response:we try to contact the customer by email and phone to solve the problem .but the customer didn't reply us .so we hope that the customer can contact us to solve the problem .

1 out of 1 people found this review helpful. Did you? Yes No

Freek Tech
Order Date : 12/17/2013

Rating + 1 Unhappy

I ordered on 12/22/2013 and it is now 12/31/2013 and its still not here , Wish i could say more , won't order from newegg items that shipp from neverland again ! I really needed it here for a customer computer a week ago ! :(
Seller Response:we have contacted the customer .but with no reply .the tracking information indicate that the customer receive the order .

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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