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Seller#: 0UHZRBI9KKC3EQ187

Perixx USA Seller Profile 1800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Perixx USA See all products from Perixx USA

International seller. Newegg will be responsible for all RMA and general customer service.

Perixx Computer GmbH was established in Sep 2006 in Germany with the focus in the peripheral business globally. We are specialized in the field of input devices such as keyboard and mouse. The name “peri” represent our focus in the peripheral business, and the double “xx” emphasize the advance of the technology. Within a short period of time, Perixx have already got a good reputation from worldwide user and dealers. With the good success and strong market demand, Perixx also expand its business into US market since 2010.

Our Mission
Perixx want to provide a quality product with good design and competitive price to the market. The product can speak itself with the value that it brings. By cutting the in-effective communication, excessive marketing, and administration cost, Perixx is able to give the margin back to the customer without the sacrifice of good quality and design. Our slogan "Value Creator" explain well about the approach.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (83 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 61 Reviews
newegg
73%
Good Rating + 4 8 Reviews
newegg
10%
Average Rating + 3 5 Reviews
newegg
6%
Poor Rating + 2 1 Reviews
newegg
1%
Very Poor Rating + 1 8 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/10/2014

Rating + 1

We did not receive what we ordered. Got a male USB adapter instead of a female USB.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/17/2014

Rating + 4 Good customer service

Unfortunately, I received a faulty mouse from these guys. It stopped working within 3 days of receiving it. I was authorized an RMA and wasn't able to return the mouse for personal reasons. I emailed them about a month later and requested a return. I went through a bit of a lengthy process verifying my purchase order (10 emails or so). They hadn't mailed me back in a day or two so I emailed them asking what's going on. They replied and informed me that they had shipped a replacement and I don't need to return the broken one.
Five-Star customer service because my return was authorized a month later and I didn't have to pay to return the original product.
Four-Star review because the product I received stopped working a few days after receiving it.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/8/2013

Rating + 5 Excellent quality for the price

I have purchased two mouses and a keyboard made by Perrix. They are also excellent and the prices were great.

0 out of 1 people found this review helpful. Did you? Yes No

skooch
Order Date : 11/18/2014

Rating + 5 Great Job

New Egg is the only place to buy Geek Stuff!!!!

0 out of 1 people found this review helpful. Did you? Yes No

jacknaz
Order Date : 10/4/2014

Rating + 1 poorly conceived product

The illumination is so dim, and angle of view so limited (need to be directly above keyboard to see letters) that it is kind of hard to get used to. And without illumination there is no white ink on the keys.
Combine that with the zero manual, and the website is only in German, so I cannot figure out how to use the keys for music,internet, etc. much less adjust illumination.
A real loser product.

0 out of 1 people found this review helpful. Did you? Yes No

XybermanXX
Order Date : 8/18/2014

Rating + 5 Great Seller

Seller got my item to me fast, product is amazing. Great overall experience

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N/A
Order Date : 7/12/2014

Rating + 1 never deiver

my product was not deliver to me as show on tracking
Seller Response:This order was Shipped by Newegg, and we take full responsibility for this order fulfillment experience.

0 out of 2 people found this review helpful. Did you? Yes No

Aaron
Order Date : 5/9/2014

Rating + 5 Great Company

Everything that I have bought from Perixx has worked flawlessly straight out of the box. Plus, the stuff they make looks awesome

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Stretched
Order Date : 6/20/2014

Rating + 1 still no working Mouse

second purchase from newegg in two years that made me wait forever sent the item for return last monday and still not there and I still have to wait for the replacement to come back so I guess a month after the original purchase I may have a working Mouse

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N/A
Order Date : 6/17/2014

Rating + 3

This site needs to be more secure. My credit card number was used by someone else after I purchase the keyboards and the mouses

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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