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Seller#: 0UHZRBI9KKC3HM6B8

Wavertec Seller Profile Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Wavertec See all products from Wavertec

Wavertec is a registered trade mark for electronic accessories. We focus on electronic peripherals, e.g. Cables, Adapters, AV Switch/Splitter. We have good knowledge on this area.

Our Strengths:
1. Quality is our key concern. We investigate our suppliers regularly to ensure the product quality.
2. Our 2000 Sq. feet warehouse ensures all the products are ready to be shipped anytime.
3. We are located in Hong Kong which is an Asian logistic center. It ensures a good delivery time.
4. Hong Kong is a neighbor of Shenzhen where huge numbers to electronic accessories suppliers are there. We visit them every week to bring the latest gadgets onto our shop.

Shipment:
1. For some items, we have stock in New Egg Warehouse, USA. The shipment will be handled by New Egg.
2. For other items, they are located in Hong Kong. Please note that we ship all items with tracking number (a notification to you will be generated by New Egg automatically) from HK. For USA buyers, you should be able to trace your parcel from USPS website. For buyers from other countries, please check with the postal service inside your own country. If you still have problem regarding your parcel, please feel free to contact us anytime!

Refund or Replacement:
1. Please create an RMA
2. For orders shipped by New Egg, New Egg Customer Service will contact you to precede the RMA.
3. For orders shipped by Seller, Wavertec. We will contact you either to (1) instruct you to damage the item to un-usable and take photos to us, or (2) return to our USA warehouse. After that, we will precede the refund or send out a replacement.

Finally, it is important to let you know that we treasure every of your opinion. If you are looking for anything not in our shop, you are welcomed to write a suggestion to us. If there will be any way that you think we could do better, please feel free to tell us as well.

We look forward to hear you and to serve you!

Wavertec

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (510 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 437 Reviews
newegg
85%
Good Rating + 4 37 Reviews
newegg
7%
Average Rating + 3 4 Reviews
newegg
1%
Poor Rating + 2 8 Reviews
newegg
2%
Very Poor Rating + 1 24 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
THOMAS C.
Order Date : 4/22/2016

Rating + 5 Fine quality, no hassles, great price!

Highly recommended

Did you find this review helpful? Yes No

Randy D.
Order Date : 4/18/2016

Rating + 5 Fair price and excellent shipping speed!

I will buy from Wavertec again without hesitation. Quality products and fast shipping. Will order again soon!

Did you find this review helpful? Yes No

Kathleen C.
Order Date : 4/15/2016

Rating + 5 Quick delivey works great... What's more to say

Be sure switches are configured right should no problems

Did you find this review helpful? Yes No

Edward B.
Order Date : 4/7/2016

Rating + 5 Excellent selection, pricing, shipping

Great selection of products, pricing, and fast shipping

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William K.
Order Date : 4/1/2016

Rating + 5 Media Dashboard

The product worked as advertised. Two comments: First the Installation guide sent was for a different device, now that wasn't too bad and most tecs can figure it out. But, second, I would have liked some indication as to which SATA cable went to the e-SATA port and which one went to the SATA port

Did you find this review helpful? Yes No

Nicole B.
Order Date : 4/8/2016

Rating + 5 Seller sales some much needed Products

I would definitely recommend this product and this seller to my friends. Product works like a charm.

Did you find this review helpful? Yes No

Jeffrey S.
Order Date : 4/9/2016

Rating + 5 Excellent Product.! Just what I needed

Great communication....Great Shipping...Great Product.~!~
A+++

Did you find this review helpful? Yes No

Sang M.
Order Date : 3/21/2016

Rating + 5 Prompt action, fast shipment. Thank you!

I would recommend this seller to anyone.

Did you find this review helpful? Yes No

Shawn C.
Order Date : 3/26/2016

Rating + 5 perfect for the case

Got it plugged in to two usb3.0 ports in my case and bolth read and write at the same time. Wth great quality and converts 2 usb3.0 to 2 usb 2.0. If your motherbord dosn't have the plugs, this salves it. Love you guys THANK YOU

Did you find this review helpful? Yes No

Joseph B.
Order Date : 3/11/2016

Rating + 5 This was exactly what I needed!

This was exactly what I needed and it works perfect! If you need an extended USB cable I highly recommend this one!

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 to 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction.

    5. We, wavertec, will contact you by New Egg message regarding the return. Please keep the item until further instruction from us.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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