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Seller#: 0UHZRBI9KKC3HM6B8

Wavertec Seller Profile 852-34665890 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Wavertec See all products from Wavertec

In 2006, we started servicing the customers on internet. We have accumulated enough experiences and market knowhow. We are sure to provide you with good quality and latest electronic accessories.

Our Strengths:
1. Quality is our key concern. We investigate our suppliers regularly to ensure the product quality.
2. Our 2000 Sq. feet warehouse ensures all the products are ready to be shipped anytime.
3. We are located in Hong Kong which is an Asian logistic center. It ensures a good delivery time.
4. Hong Kong is a neighbor of Shenzhen where huge numbers to electronic accessories suppliers are there. We visit them every week to bring the latest gadgets onto our shop.

Shipment:
1. For some items, we have stock in New Egg Warehouse, USA. The shipment will be handled by New Egg.
2. For other items, they are located in Hong Kong. Please note that we ship all items with tracking number (a notification to you will be generated by New Egg automatically) from HK. For USA buyers, you should be able to trace your parcel from USPS website. For buyers from other countries, please check with the postal service inside your own country. If you still have problem regarding your parcel, please feel free to contact us anytime!

Finally, it is important to let you know that we treasure every of your opinion. If you are looking for anything not in our shop, you are welcomed to write a suggestion to us. If there will be any way that you think we could do better, please feel free to tell us as well.

We look forward to hear you and to serve you!

Wavertec

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (384 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 338 Reviews
newegg
88%
Good Rating + 4 20 Reviews
newegg
5%
Average Rating + 3 2 Reviews
newegg
1%
Poor Rating + 2 4 Reviews
newegg
1%
Very Poor Rating + 1 20 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dante M.
Order Date : 8/19/2015

Rating + 5 Perfect!

Arrived on Time, worked right out of the package.

Did you find this review helpful? Yes No

N/A
Order Date : 8/16/2015

Rating + 5 USB Adapter

As expected, very quick delivery.

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N/A
Order Date : 8/7/2015

Rating + 5 great

product as described

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N/A
Order Date : 8/8/2015

Rating + 5

no problems

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Joe P
Order Date : 7/28/2015

Rating + 5 Great Company

Fantastic company, took the free delivery and it was here the next day, California to Texas. Great job guys!!!

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Brendan
Order Date : 7/10/2015

Rating + 5 Good!

I am not sure if Wavertec ships from other locations, but my shipment came from Hong Kong. They were fast to ship, it was only a day for them to process it. I had a few questions for them over email a couple of times and they were more prompt than if I had to call.

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Orchid_Cezanne
Order Date : 7/28/2015

Rating + 5 USB2 to USB3 adapter

The Adapters from Wavertec are tops. They are excellent quality and many of them you'd be hard pressed to find anywhere else. I have an older board in a newer case. The board has USB2 connections and the case has USB3 leads. So I don't get USB 3 connection but I get USB2 just fine which is better than none. Look to Wavertec for adapters.

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Bill
Order Date : 7/18/2015

Rating + 5

Product works great just the right size. Shipped fast

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orchid_cezanne
Order Date : 7/9/2015

Rating + 5 USB3 to USB2 converter cable

This is a fantastic little cable that will convert a 3.0 plug on your motherboard to a 2.0 set of pins. If you're converting an older case with USB2 front connections or a 5" bay fan controller, card reader, or other item with USB2 connections to a motherboard with more USB3 connections than USB2, than this is the items you're looking for.
It's simple and just works. For such a simple item it seems a little expensive. But for a specialty item I suppose you have to expect it.
My order shipped from CA and the free shipping took a week to cross the country UPS Surepost. According to the tracking info, the company put the package in UPS right away. UPS did not update the site for almost a week. Meanwhile I received other items from around the country in 3-4 days free delivery. Don't use the free delivery here if you're in a hurry.

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Italianpsycho
Order Date : 7/2/2015

Rating + 5 10 or of 10

product works great, responds quick to emails

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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