International seller. Newegg will be responsible for all RMA and general customer service.
In 2006, we started servicing the customers on internet. We have accumulated enough experiences and market knowhow. We are sure to provide you with good quality and latest electronic accessories.
1. Quality is our key concern. We investigate our suppliers regularly to ensure the product quality.
2. Our 2000 Sq. feet warehouse ensures all the products are ready to be shipped anytime.
3. We are located in Hong Kong which is an Asian logistic center. For buyers in USA, goods arrive on your hand about one week time (except Christmas / New Year / Adverse Weather / Strike / Uncontrollable situation).
4. Hong Kong is a neighbor of Shenzhen where huge numbers to electronic accessories suppliers are there. We visit them every week to bring the latest gadgets onto our shop.
1. For some items, we have stock in New Egg Warehouse, USA. The shipment will be handled by New Egg.
2. For other items, they are located in Hong Kong. Please note that we ship all items with tracking number (a notification to you will be generated by New Egg automatically) from HK. After arriving at USA, you should be able to trace your parcel from USPS website. If you still have problem regarding your parcel, please feel free to contact us anytime!
Finally, it is important to let you know that we treasure every of your opinion. If you are looking for anything not in our shop, you are welcomed to write a suggestion to us. If there will be any way that you think we could do better, please feel free to tell us as well.
We look forward to hear you and to serve you!
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only
") must be returned to Newegg within 30 days of the invoice date
for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.