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Seller#: 0UHZRBI9UWTD10FA0

Xima USA Inc. Seller Profile 631-880-8289 Email This SellerEmail This Seller  See all products from Xima USA Inc. See all products from Xima USA Inc.

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Xima USA Inc. is a family owned company by Eric and David Spengler, operate in Flushing, New York with warehouse location in New Jersey and Pennsylvania. Since our establishment in 2009, we have provided our top quality services and products to individuals and companies in United States and Canada. Our objective is to treat all our customers as partners to prospect our business together. !!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (15 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
33%
Good Rating + 4 1 Reviews
newegg
7%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 9 Reviews
newegg
60%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Doug
Order Date : 12/30/2013

Rating + 1 THREE WEEKS-NO PRODUCT

I have been waiting 3 weeks for some cables. No response.When requesting info from seller through tracking. I just requested info via the site. If I knew it was a third party, i would have declined. I know now!

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Jim
Order Date : 12/24/2013

Rating + 1 Never received product

Order placed on 12/24, Electronic Shipping Info Received at USPS on 1/2 like they were going to ship the product, never received product as of 1/15.

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Me
Order Date : 12/29/2013

Rating + 1 Not So Good

It will be interesting when and if this ever gets shipped. I ordered from Newegg on January 2nd, they said it was "shipped", however the USPS does not have info that they have ever gotten the order to ship.

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benelsa
Order Date : 12/15/2013

Rating + 1 wrong item sent

waited 3 weeks to get item, wrong item sent.
only answer machine when call customer service, never return phone call nor email.

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edge0099
Order Date : 10/26/2013

Rating + 5 Perfect fit!!

Perfect replacement for the iphone 4 digitizer!
Exact fit!!

Note to techs, you'll need to upgrade to the latest version of IOS before you try to replace your digitizer with a new one ;)

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Ben W
Order Date : 9/23/2013

Rating + 1 No RMA Response

Purchase two lightning cables for my iPhone and neither worked when i received them. Sent an RMA message but received no response.

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N/A
Order Date : 9/8/2013

Rating + 1 Terrible Customer Service

I requested a RMA by sending a email per their RMA process and they never answered me. I sent 2 emails to be exact. Newegg should not use this company.

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Carl
Order Date : 9/12/2013

Rating + 5 Fast and accurate.

Fast and accurate. No problems

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N/A
Order Date : 9/8/2013

Rating + 1 No Responce

Last Friday I requested a RMA per Xima email instructions for a refund because the chargers do not work with my iPad Mini. That was 5 days ago.

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JB
Order Date : 8/20/2013

Rating + 1 Broken

The chord has already stopped working within a week of receiving it. I am very displeased with my purchase.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    We stand behind our products and are confident that our customers will be satisfied with their purchases. If our customers are not happy with the quality of our products, items can be returned for exchange or full refund with 14 days from the date you receive your merchandise. We will not be responsible for any purchase after this 14-day period.
    Return shipping is the responsibility of the buyers unless the return is a result of our mistake.
RMA instructions
    Please send the product to the following address:
    Eric Spengler
    1003 West Aaron Drive
    Apt. 6E
    State College, PA 16308

    Please send the tracking number to email address provided.
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