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Seller#: 0UHZRBI94UKC57187

US Micro Corp Seller Profile 855-876-4276 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from US Micro Corp See all products from US Micro Corp

U.S. Micro prides itself on the power of the relationships we build. Since 1995, we have had a continuous track record of addressing the full spectrum of customer IT equipment needs from the beginning to the end of the asset lifecycle. Our reputation in this industry is unrivaled because we provide superior service, and we stand behind every asset that we buy, sell, or lease. U.S. Micro adheres to strict environmentally responsible policies for handling the resale and recycling of all IT assets. We believe that resale is the most sustainable form of recycling and proudly resell approximately 98% of the IT assets we purchase.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (59 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 23 Reviews
newegg
39%
Good Rating + 4 6 Reviews
newegg
10%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 7 Reviews
newegg
12%
Very Poor Rating + 1 22 Reviews
newegg
37%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
IAO LLC
Order Date : 3/24/2014

Rating + 5 Great laptop at a great price

Very happy with the price, specs and experience overall. System was as advertised and in perfect condition.

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Ricky's Blade
Order Date : 3/26/2014

Rating + 5 Issue Resolved!

Called US Micro Corp with some concerns about a product and they quickly resolved my troubles with no hassle. Would gladly do business with them again and recommend them to friends too.

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N/A
Order Date : 3/18/2014

Rating + 2 Not Completely Honest

As far as the laptop goes that I purchased, it is a nice piece of equipment. However, what was not shown to me until I receive the item is that it is a refurbished laptop.

I did not go back and review the purchase website posting but do not recall that it was ever mentioned, or printed that the laptop is a refurbished item. I consider this to be quite deceitful and hope that Newegg takes notice.

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echowhiskey
Order Date : 3/13/2014

Rating + 1 Ad-ware riddled

Ordered an HP 8540w w/8 gigs ram, win 7 pro. The first one that was shipped out showed up with less that the advertised 8 gigs. 6 gigs physical memory was installed but only 2 gigs usable by windows due to a faulty memory slot.

Okay then, bad hardware and they shorted me on the ram (they really should have verified before shipping) but I sent it back for a replacement. Second unit arrives, and at first all looks good. Full 8 gigs show in windows, everything looks fine...

Then the adware. Open a browser? multiple tabs of adware related sites are opened as well. Default search fields in all browsers replaced by shady ad supported "search providers" A scan w/ Malwarebytes yielded some 50+ positive matches and even MSE (which was pre-installed) caught some stuff! Yeah, the genius that imaged the machine with all that mal-ware forgot to exclude it in AV.

I will be reformatting and re-installing windows, because who knows what's still on there.

Don't ever buy from US Micro Corp.
Seller Response:We would be happy to resolve any issues you may have. Please call us at 855-876-4276 M-F 8a-4p EST and we will be sure to assist you with anything needed. We look forward to hearing from you.

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N/A
Order Date : 3/17/2014

Rating + 3 Product needs more details

There are different versions of this monitor that all claim to be 22". One has an aspect ratio of 16:10 and one has 16:9. If you are trying to match the monitor to an existing one this is very important as one is much wider than the other. Also resolutions differ between the two. I thought the seller could have cleaned the monitor up better. It was covered in fingerprints and there was thick adhesive left from a label. However the product worked just fine and there were no scratches. I should have done more product research into the part numbers.
Seller Response:We would be happy to resolve any issues you may have. Please call us at 855-876-4276 M-F 8a-4p EST and we will be sure to assist you with anything needed. We look forward to hearing from you.

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Carolyn W
Order Date : 3/9/2014

Rating + 5 HP DC7900 Ultra Small Form Factor

Wonderful little computer. Came with a 160 GB hard drive instead of 80. Runs well, runs fast. No complaints. I coupled the Netgear WNA3100 wireless usb adapter with this to make it wireless for the web. This, coupled with a small monitor, replaces my laptop for traveling purposes. This computer is every bit as fast as my 18-month old laptop with 6 GB memory and an Intel B970 CPU. So where's the laptop? Gone. Tired of being hacked with pre-installed software. From now on, it's refurbished from newegg, or build it myself. Hurrah newegg for quality refurbished products!

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N/A
Order Date : 3/10/2014

Rating + 5

Purchased DC7800 with 8 GB's memory. One of the 2 GB sticks was faulty. Called US Micro and they sent a replacement module out the same day. Can't get better than that. Will definitely continue buying their products with confidence.

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Unhappy customer
Order Date : 2/21/2014

Rating + 1 unhappy

My first monitor arrived 2 weeks later and came with 3 spots and one in the middle was big and annoying. I went through vendor's RMA process. What they sent me was different model which could be found at $10 or 15 cheaper than my initial order. 1 month has already passed dealing with this issue and I feel like I am not treated right. I am supposed to get the same not the lesser replacement.
Seller Response:We would be happy to resolve any issues you may have. Please call us at 855-876-4276 M-F 8a-4p EST and we will be sure to assist you with anything needed. We look forward to hearing from you.

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N/A
Order Date : 3/6/2014

Rating + 1 Was unhappy

Shipping was fast as was usuall for newegg but upon booting pc the dispay drivers started acting funny. every now and then it crashes and has to recover which somtimes ends up in the program im working with crashing as well. ive wiped the drivers and reintalled them but to no avail. Also sometimes the entire pc completly crashes on me for no reason. Other than that this pc does whats its supposed too.
Seller Response:We would be happy to resolve any issues you may have. Please call us at 855-876-4276 M-F 8a-4p EST and we will be sure to assist you with anything needed. We look forward to hearing from you.

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N/A
Order Date : 2/28/2014

Rating + 1 Never received what I ordered

Can it get worse than this? They sent me the totally wrong item! This is the second time after first time they sent me a defective item! How can these guys survive doing any business? I want a full refund! Outrageous!
Seller Response:We would be happy to resolve any issues you may have. Please call us at 855-876-4276 M-F 8a-4p EST and we will be sure to assist you with anything needed. We look forward to hearing from you.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy
    US Micro Corp provides a 60 day limited warranty on all products we sell, unless otherwise noted on original description of product. This warranty includes any hardware defects and EXCLUDES any software issues, neglect, or unauthorized repair. In addition we do not test laptop batteries therefore battery life will not be covered by any warranty unless otherwise noted on original description of product. The warranty date will start from the time your item has been invoiced. We will offer refunds only within the first 30 days of receipt. Under no circumstance will the original shipping charges be refunded. Buyer is responsible for return shipping. If you choose to return your item instead of using your warranty for repair or replacement you may be subject to a restocking fee. Any buyer remorse returns are subject to a 10% restocking fee.
RMA instructions
    What do I do if I have problems with my product?


    We do our best to ensure each and every product we sell is free of problems or issues. If you were to have any questions or concerns we are here to help. For any warranty issues we require you to call us at 855-USMICRO (855-876-4276) Monday - Friday 8AM-4PM Eastern Standard Time for technical support. If we decide the best option is to replace or repair your product we will issue a Return Merchandise Authorization number which is required on any return. This number should also be visible on the returned package. All return products must have an RMA number and should be shipped to:

    US Micro Corp7000 Highlands Parkway, Suite 160 Smyrna, GA 30082.
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