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Seller#: 0UHZRBI99IY0EYF2B

GLYXLNA Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from GLYXLNA See all products from GLYXLNA

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For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

GLYXL is committed to providing each customer with the highest standard of customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/13/2014

Rating + 1 HORRIBLE delivery - WRONG address on shipping !!!

Do NOT order from "GLYXLNA" !!!

WRONG address or else WRONG tracking number provided !!! After a MONTH I still have NOT received my item that I ordered, the "Tecsun PL-360 Digital PLL Portable AM/FM Shortwave Radio with DSP, Black". Buyer, BEWARE !!!
Seller Response:Dear customer
The products is from 'GLYXLNA'! I'm sorry the courier had delivered your products in wrong address. I have fefund you all the money. so please help to remove this feedback.Thanks so much.

Best regards

Did you find this review helpful? Yes No

Order Date : 12/31/2013


NEWEGG wouldn't let me give 0 eggs. I have been ordering things from Newegg for almost 12 years now and never had any problems til now. After waiting almost 3 weeks for my item to arrive the package finally came and once opened to my surprise it was not what i had ordered sent a message to the seller and never heard back from them. Will never buy from a third party here again!
Seller Response:Dear friend,
Thanks for your order, according to your responce, we have found it is the sales not tracking the delivering and he had resigned for a month. Could you help me to remove the neggative moment ? Thanks so much. Also in a new order we could give you some discount.

Best regards

Did you find this review helpful? Yes No

Suzy Q. =-(
Order Date : 11/29/2013


Please DO NOT order from this vendor!!! I ordered a laptop tap on 11/29/2013 for a Christmas present...and it is now 12/19 and I have yet to receive that package and Newegg has no clue where the product is. I am out $50 and no Christmas present. All I got from them is that they will research this issue. They should compensate me for the trouble I went thru thoughout this whole ordeal...for all my pain and suffering. I contacted the vendor and Newegg 3 times each...and still no help. I wanted to put 0 stars in but the Newegg system would not let forced to put in one star.
Seller Response:Dear Suzanne , we are so sorry about the late delay, in order to let you receive the present before Christmas, we sent the parcel via DHL, DHL tracking number: 1815716836 So you had the present before Christmas, please help to remove the remarks, thanks for your great help in advance. With best regards.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 10/21/2013

Rating + 1 Terrible

Straight up Garbage to deal with.
Seller Response:Dear friend,
Thanks for your order, About your order, our colleage had resigned for about four months. You know a resigning person couldn't pay not attention to your order. Could you help give me a chance to cooperate with you? Also could you help remove the comment and in the next order I 'll give you some discount.Thanks so much.

Best regards

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/21/2013

Rating + 1 Terrible

The are terrible i have email couple time never even responded.
Seller Response:Dear customer,
Thanks for your order, our merchadiser had resigned for about 6 months, so she don't reply for you soonly, I'm very sorry about that, I will refund all the money to you, so please consider about the feedback again, Since the negative feedback rate will affect my salary level serious from my boss. Please help me on this, thanks so much for you help and understanding.

Best regards

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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