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Seller#: 0UHZRBI9C9RJLW965

Wireless Emporium, Inc. Seller Profile 800-305-1106 Email This SellerEmail This Seller  See all products from Wireless Emporium, Inc. See all products from Wireless Emporium, Inc.

The Wireless Emporium Family is fast approaching our 13-year anniversary. That's right; we're proudly reaching a full decade of delivering the best prices, selection and service to our great customers. We started off as a kiosk at the Main Place Mall in Santa Ana, CA; and have grown to be the undisputed leader of quality cell phone accessories at discounted prices--a testament to our philosophy of working with, and gaining the support of our loyal clients and fans.

We have thousands of products to choose from, and our team is constantly scouring the globe to make sure that there's something to fit every lifestyle. Enjoy convenient shopping, unbeatable savings, and top of the line selections at just a mouse click away. Choose from popular brands like Motorola, Apple, BlackBerry, LG, Samsung, HTC, and many others. We're sure to have the accessories you need. Wireless Emporium is your one-stop-shop for cell phone covers, cases, replacement batteries, chargers, and Bluetooth headsets precision-fitted to match all your phone needs. Along with the best brand name cell phone accessories, Wireless Emporium provides in-depth customer service to shed light on any questions or issues. We also offer a 100% satisfaction guarantee and free shipping on all our items!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
newegg
44%
Good Rating + 4 1 Reviews
newegg
6%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 8 Reviews
newegg
44%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 11/26/2014

Rating + 1 Receive wrong battery first time

the company sent me the wrong battery first time I called them and spoke to the representative named Canby. She told me she was going to send me the correct battery in a week because it was backordered I never got it. I called them again two weeks later and spoke to a different gentleman and he told me that he me that he shipped it out again on the 12th of December 14. But it was on backorder. I asked him how can you ship something that's on backorder? So he lied to me. Then I ask for my money back and he told me he was going to email me a form to get my money back in a few minutes. That was 5 days ago. I called newegg and they told my son they couldn't help me I had to deal with the vendor so I'm not happy with newegg either so now I'm dealing with the vendor only. I'm still not happy with them so I will never buy from newegg or the vendor anymore.

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Chuck
Order Date : 12/8/2014

Rating + 5 perfect shipment

Received the case faster than I expected. The wife loves yellow and she loves her new case!

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Joah
Order Date : 12/4/2014

Rating + 5 Awesome product

The cable worked for me. Shipping is fast received it within 2 days. I would come back again!

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Don
Order Date : 12/4/2014

Rating + 5 Super fast shipping

Literally arrived the next day!!! Great product as well will definitely be ordering again.

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Minnesnowtan
Order Date : 11/9/2014

Rating + 4 Wrong Item Shipped

Shipping was very quick, but received an item I didn't order.

Got a full refund the day after contacting them and was told I could keep the item they mistakenly sent.

Overall, although disappointing I didn't get the item I purchased, I would buy from them again because of the fast and easy way they handled the transaction.

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N/A
Order Date : 11/15/2014

Rating + 1 Shipped Wrong item

So my order was for the Motorola MD200R Md200R Nimh 2Pk Two-Way Radio instead I received a Metal Cylinder Portable Charger for Motorola, not happy. Called Newegg they said I would receive a full credit and could keep the wrong item, OK that's fine but I would be happier with the right item.

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N/A
Order Date : 9/21/2014

Rating + 2 shipped quick but didn't work

received item pretty fast but the charge/data cord did not work. the item was loose (no vendor packing) so i would think they could check to at least make sure that it worked before they shipped it. so basically i thru $10 out the window. Only takes 10 seconds to plug the cable in to see if it worked before you dropped it in an envelope... just saying

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patruns
Order Date : 8/23/2014

Rating + 1 Not an LG product as advertised

This is a cheap product with a thin gauge wire that is not likely to be able to stand up to the demands of charging while navigating. Note the links to LG on the product page are still there after I wrote Newegg about it. This is some inferior unit made by a Chinese company called "Cellet". No mention of "LG" or "Nexus 5" on the package.

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N/A
Order Date : 8/18/2014

Rating + 1

Received wrong item. No action taken to rectify the order even after multiple requests.

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N/A
Order Date : 8/28/2014

Rating + 1 False advertisement

Shipping was ok, but neither of the items ordered worked with the product that was said to be supported.

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

RMA Policy
    Wireless Emporium is happy to offer our exclusive EZ NO-HASSLE RETURN POLICY - If you are not happy with a cell phone accessory, you may return the item for REPLACEMENT OR REFUND within ninety (90) days of receipt. Contact us at: returns@wirelessemporium.com

    All returns must be accompanied by a Wireless Emporium RMA number.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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