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Seller#: 0UHZRBI9C9RJWH604

Huion Seller Profile 302-319-9975 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Huion See all products from Huion

Huion has been committed to digital animation drawing technology for more than one decade. We are now growing to be one of the main manufacturers of pen tablets, interactive pen displays and digital interface solutions in the whole world.

Developed with the fast pace of the world, our products are growing trendy and more humane. It allows people like artists, photographers or painting lovers to create momentarily merely with our patented pen and touch input technology, which allows freedom of expression, inspired creativity, and drastic improvements in productivity, control and comfort. This kind of tablet is becoming popular as it's considered an economical product as well.

Before the official launch of this brand(Huion), OEM as well as ODM used to be our main business, which means a lot of other brands in the market are actually made by our factory. After a long period of independent research with international demands and accumulate more professional technical strength, in the year of 2010 we have became the unique manufacturer domestically with extraordinary technical level and started selling our own brand.

Our aim is always to provide you products with good prices and quality and the opportunity to create graphic masterpiece anywhere and anytime.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (151 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 121 Reviews
Good Rating + 4 17 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 9 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Eric H.
Order Date : 12/13/2015

Rating + 1 zero eggs

took my money. Says it shipped then didn't do anything. Bogus tracking number. been more than a week
Seller Response:Hi Eric,

Thanks for your review and sorry for all inconvenience this caused. Since it is holiday season and all logistic company were busy with handling packages which may cause shipment delay.
Even though we choose the fastest way to ship the package it still didn't arrive on time. We are truly sorry for this. We will try our best to improve the shipment issue.

If you have any question about this item please feel free to contact and I am willing to help you out.

0 out of 2 people found this review helpful. Did you? Yes No

Joe A.
Order Date : 9/22/2015

Rating + 5 Exceptional Service!

Amazing service! They responded to questions quickly, shipped out at blazing fast speeds, and got the product to my door on the same day as the other parts I ordered from Newegg. Completely outstanding considering they shipped from Hong Kong!

The product reached me defect free and was packaged to survive a crash landing. Best service I have ever had from a seller!

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/27/2015

Rating + 4 amazing tablet for price

its a great size, i use it for the game osu, and for drawing

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/6/2015

Rating + 5

everything was timely and smooth and received the correct device with no flaws

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/28/2014

Rating + 5 It was good.

I ordered this Sunday night and had it Friday afternoon. I paid for the express delivery. The box was wrapped in bubble wrap. This was entertaining as well as effective, as every thing arrived undamaged and in good working order.

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 9/25/2014

Rating + 2 acceptable if you absolutely cannot afford a cintiq

I enjoy my GT-220. I like the option it presents to me as a digital artist. Though the price tag left me expecting better.

Pros: It's fancy pants.
Nice screen.
Accurate colors, great display.
Relatively mobile (Hint: Bundle-zip ties,longer Usb)
It works mostly
Responsive customer service if you like talking to brick walls. Nice but unhelpful.

Poor sensitivity. large jump from 5-8 to 15-20 pixel width. Adjust away within the programs & drivers to get no results!
Cheaply made. seems sturdy enough at first.
The usb port is very loose, cable falls out easily.
Screen gets hot (expected) and the glue under screen runs out (Not Expected)
Poor button placement
Mostly useless customer service ("my pen is broke and theres glue coming from under my screen" "Oh! here is the newest driver download!")
Pen is unresponsive regularly.
Nicer pens incompatible
Dust under screen.
Pen wobbles in certain places (repeatedly/dead digitized zones).

Suggestion: DIY cintiq. tabletmod dot com

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/17/2014

Rating + 5 Great Customer Service

After receiving a defective product and filing an RMA, Huion emailed me to start the process of sending me a replacement. My replacement came, and my product works.
During the entire ordeal, the customer service was excellent and cordial.
Also, their products are done well.;

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/28/2014

Rating + 5 Very Well Done

I was extremely Happy with my experience with Huion. My package arrived in great time and condition. The package address was hand written. That someone would take the time to do this is rare. I felt like I was a person not just another faceless customer.Their website is simple and easy to navigate. A breeze to download the software needed.
The product has far surpassed anything I've ever purchased before of this type. my Art productivity and quality has been increased. I've included some samples of what can be done with their product, Amazing difference between this and the other Big name drawing tablet this replaced..

Thanks you so much for your attention to detail and care for your customers Huion.

Douglas Day Jones.

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 9/8/2013

Rating + 1 little more than disappointed.

Awesome I buy a graphics monitor that is DoA and I get to pay money to ship it back just to get my money back.... its like some kinda messed up joke where you lend someone money but they go an charge you a fee for paying you back... make sense? Good cuz im confused as well... thinking real hard about my future purchases an who I can trust them with.

1 out of 5 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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