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Seller#: 0UHZRBI9KF2HEQF3F

96mart Seller Profile 626-28038888 Email This SellerEmail This Seller  See all products from 96mart See all products from 96mart

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Shenzhen ShunXinDa Trading Co. LTD is specialized in export tablet and mobile phone accessories such as folio case, 360 rotating case, smart cover, bluetooth keyboard leather case, bluetooth keyboard dock, stylus, etc.

We are also flexible in providing customized product, and always do our best to assist our customers to enlarge their market share and to promote their brands.

The aim of our company is to provide high quality, competitive marketing prices, excellent services to maximally meet the needs of our customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (33 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 16 Reviews
newegg
49%
Good Rating + 4 7 Reviews
newegg
21%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 9 Reviews
newegg
27%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Robb
Order Date : 8/23/2014

Rating + 1 HTC DESIRE 816 PL Case

The plastic separated from the plastic within two days of use.
I'm not happy with the quality of this item.
Bad buy!
Seller Response:dear friend,

I am sorry about the problem ,too .Hope you can understand we get items from the factory . However, we can offer our customers good services when there is defective item. You can contact with us anytime you have a problem .We will help to solve it .

sincerely,
Hikeen


Did you find this review helpful? Yes No

mary.crawford2
Order Date : 8/3/2014

Rating + 1

I ordered a power cord for a Samsung Galaxy tab 2 and a cover for the Tablet. My granddaughter never got it. I would like a refund. I will never order from Newegg again. Credit my account now.
Seller Response:dear grandfather or grandma,

sorry for the problem.However you can contact with us ,and we can look into the problem and refund for you .we will never push our duty because of our fault like you experice that customers never recieve the item they ordered.

wait for your reply. you can send us message in the newegg portal or email us to roat999 at hotmail dot com.
I can solve your problem soon.

sorry again and thank you .

sincerely
Hikeen


Did you find this review helpful? Yes No

breakitgood
Order Date : 6/8/2014

Rating + 4 replaced what the USPS lost

It took a while, and it was a little bumpy after the USPS lost my package, but I did receive the item I ordered. It fits perfectly and is exactly as described. Very happy with seller and will buy from again. Thank you.
Seller Response:Thank you for your understanding. Happy everyday.

Did you find this review helpful? Yes No

Concerned buyer
Order Date : 7/6/2014

Rating + 1 AVOID!!

Received my 360 rotating folding case for me asus memopad smart 10. It did not hold the tablet in place at all. The plastic back just barely cups the tablet. 96mart doesn't provide free returns for defective products. Granted most of their products are a small $ risk, but I shouldn't have to pay anything for defective products.
Seller Response:Dear friend,

I am sorry that you gave us a bad review. I didn't get your reply after you make a refund and also assure the refund for you as I promised in the email. The newegg took your money as the refund fee , not us. We certainly give a complete refund for the defective item sent by us .

Hope you can reply to me to solve your problem together .

yours sincerely,
Hikeen


Did you find this review helpful? Yes No

MyDoom
Order Date : 6/3/2014

Rating + 4 remote did not work

nice android tv player if the remote would have worked I had to use usb mouse to run player .would be 5eggs if remote worked

Did you find this review helpful? Yes No

N/A
Order Date : 5/14/2014

Rating + 4 360° Rotating Leather Stand Case Cover For ASUS MeMO Pad HD 7 ME173X ME173 Black

Quick delivery and item arrived without any problem.

Did you find this review helpful? Yes No

mhuppertz
Order Date : 5/8/2014

Rating + 1 Product doesn't fit

I bought three of these LG G-Pad cases and none of them will stay secure to any of our tablets. Since the origin was China, by the time they came it was too late to rma a them.
Seller Response:Dear Friend:
I am so sorry we have make you trouble ,our case is design for 8.3 inch LG G Pad Tab V500,not for VK 810. I didn't know there are 2 different models for LG G Pad 8.3. We will add it on our listing. It usually take 5-15working days to arrival ,but we could not control the shippment .hope you can understand we are extremely honest and hard to make business. we will refund you or resend you the right case ,we are really really sorry for that .

God Bless

Your's Sincerely

Belina


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GravyTrain
Order Date : 5/11/2014

Rating + 5

I got the case I ordered within the time stated. It did take almost 2 weeks but the vendor had it out for delivery the same day I ordered it. I would buy from this gender again.

Did you find this review helpful? Yes No

Kimo
Order Date : 5/4/2014

Rating + 5 Great Transaction

Good sale, shipped quick, product as described. Keep it up!

Did you find this review helpful? Yes No

vst
Order Date : 4/22/2014

Rating + 5 Trustworthy

Everything was shipped on time and arrived quickly. Thank you for everything.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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