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Seller#: 0UHZRBI9KF2H3E2C7

Acelevel Seller Profile 909-366-5464 Email This SellerEmail This Seller  See all products from Acelevel See all products from Acelevel

Acelevel is a Security Systems Company Based in Southern California . We Provide the latest security solutions at an affordable price and strive to provide the best customer experience and service .

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
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100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
twodoglights
Order Date : 9/11/2013

Rating + 1 Do Not Buy From Ace Level

this camera stopped (actually 2 of them I purchased) switching between day and night mode. contacted to see about getting a replacement, preshipped ( even with a CC to cover the cost of the camera until they received the defective) since its in a very hard to reach location... Acelevel would do nothing to assist me the customer.. they wanted me to wait weeks without a camera in place, told me to call the manufactuer! were very rude.... months later they send me a RMA?? I recieved an email about an RMA for the camera..after 4 months... call to get the address...they told me they sent me another email stating to disregard the RMA!! WRONG!! so now they are backing out on replacing the units!! 0 customer service after the sale.....Stay away from them!

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N/A
Order Date : 3/29/2014

Rating + 1 Got swindled

I ordered Q-See QM9703B however they sent me the QM9702B claiming this was an "upgrade...at no extra charge". The QM9702B is $40 less! Since I ordered 2, that's a theft of $80. Do not buy from this seller.

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SchNiVas
Order Date : 4/18/2014

Rating + 1 Device Defective

Device was defective. Returned for refund. EVEN THOUGH DEVICE WAS DEFECTIVE, WAS STILL CHARGED A RESTOCKING FEE. W.T.H. IS THAT ABOUT???? NOT RECOMMENDED...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA instructions
    Please apply for an rma number and once approved please ship it back to the address Provided .
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