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Seller#: 0UHZRBI94O56EQF13

NEWDirect BUYNOWPEARL OUTLET Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from NEWDirect BUYNOWPEARL OUTLET See all products from NEWDirect BUYNOWPEARL OUTLET

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

NEWDirect established in June, 2008. NEWDirect is committed to becoming the best reliable marketplace on the net by offering high quality products with the widest selections, reasonable price, Worldwide Express Shipping and superior 7×24 customer service.
The couriers that are available at this site are mainly EMS and FEDEX / UPS / TNT which are able to deliver package to your doors in most part of the globe from China, and the delivery fees we offer will surely be the best compared with other stores! All orders with us will be normally processed within 24 hours. If some unexpected situation happens, we will inform you immediately to get your instructions. All goods will be experienced rigid inspection before selling to our customers. No products will be shipped without testing before packing.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 1 Reviews
newegg
33%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
67%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tww1098
Order Date : 11/30/2013

Rating + 4 IP Camera

I tried to track this item, seller wouldn't respond.
Communication isn't there, But after it arrived it is really NICE CAMERA, the wireless has a strong signal too!
A Little expensive but actually worth the money and the ship time lags but, worth it.

3 out of 3 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/31/2013

Rating + 1 Misleading

What was listed in the product description is not what I received and no one will answer my emails. They want me to pay to return it and not get my shipping cost return. If the seller is does not ship what was ordered the buyer should not have to lose money to get their money back.

4 out of 5 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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