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Seller#: 0UHZRBI991QPL7002

UBatteries Seller Profile 877-676-6996 Email This SellerEmail This Seller  See all products from UBatteries See all products from UBatteries

UBatteries is a registered corporation in United State ,CA ,we are direct Importer and manufacturer of computer parts and accessories with high quality and reasonable price ,We are a well known corporation actively selling our own brand "UBatteries" and other replacement parts through different sales channels,we are so proud of our high customer satisfaction level and working hard every day to keep you happy and satisfied as our most valuable business asset.

Thank you for shopping at our NewEgg Store.

UBatteries LLC is the manufacturer and exclusive distributer of UBatteries & UB products,any other products listed or sold under our branded name are not GENUINE or protected by our warranty. Any attempt to copy, relist or resell of UBatteries products without permission is prohibited, we reserve the right to take action against violators.Copy Right UBatteries® LLC 2013

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (12 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/29/2014

Rating + 1 No response on return.......

I need to return the item I purchased. Contacted seller, they needed info, sent it, still no response.

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Order Date : 11/4/2014

Rating + 1 Sent the wrong thing

We ordered a power adaptor that they said was for the model of All-in-One that we have. When we got it, it was not the correct adaptor.

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Frustrated Buyer
Order Date : 4/8/2014


Company first sent me a DOA battery which was suppoed to be new but was refurbished. They sent me another one after I showed them proof of it being dead. Then they sent me a replacement one but didn't put correct postage on it so I had to pay for that. Additionally, once again they sent a refurbished one or used as it only lasted less than 2 weeks before dying! Never buy from this company.

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Order Date : 1/8/2014

Rating + 3 shipping

have not received tracking # and its been 5 days

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/30/2013


Beware of seller, they changed the product on me. The original order I made was for one specific adapter, when the product arrived it didnt work. As I was gathering info for a RMA request I noticed that the order link and the adapter changed to a completely different product! I have proof since the invoice newegg sends on the date of purchase shows the correct adapter I ordered but now my order link shows a completely different thing. BEWARE OF THIS SELLER!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return/Exchange Policy: Money Back Guarantee and Replacement Warranty terms start from date of purchase. You may find durations and special conditions in item description. Shipping/Handling costs are not refundable. Returns/Exchanges will not be accepted unless authorization has been issued by UBatteries Customer Service Department. To receive an RMA number please send us an e-mail through NewEgg messaging system showing your transaction ID, Item Number and details of the issue you are experiencing with your item. All products must be returned in original packing materials, retail box, UPC or other original warranty labels in place with all included manuals, cables, software, etc. In Case of DOA we will cover any shipping charges up to 14 days from date of purchase, after that buyer will be responsible for any related S&H, no Return after 30 days.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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