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hanson outdoor shops Seller Profile 626-2804888 Email This Seller See all products from hanson outdoor shops
For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
GUANGDONG SIMANI SILK CO., LTD (hereinafter referred to as “SIMANI SILK”) specializes in exporting raw silk ，fabric and garments as well as domestic retail ，and it‘s relevant company is GUANGZHOU TAIKEE TEXTILE CO.,LTD . SIMANI SILK is not only the member of CHINA CHAMBER OF COMMERCE FOR IMPORT ＆ EXPORT OF TEXTILES but also the main barterer of JIAXING COOCON-SILK FUTURE MARKET and GUANGXI FUTURE MARKET.We have our own factory, storage and handling facilities, quality control mechanism, and also have long- term fixed corporation relationship with shipping companies which are well-known in international maritime shipping sector, to provide effective, prompt and high-quality services to our clients. Our product always enjoys high prestige in Europe, India, Japan and other countries and regions.
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Standard Return Policy
Return for replacement within: 30 days
Restocking Fee: Yes
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.