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Seller#: 0UHZRBI92CZIS4692

Plugable Technologies Seller Profile 425-212-1192 Email This SellerEmail This Seller  See all products from Plugable Technologies See all products from Plugable Technologies

Plugable’s mission is to deliver great PC peripheral technology products with amazing customer support to back them up. If you’ve ever contacted customer support for a product, only to find they can’t help, you know how bad the status quo is. That’s *not* us. We love our customers, we love our products, and we’re not afraid to break new ground to deliver a better customer experience. We’re a Seattle-area small company success story – a multi-million dollar computer device manufacture with a global supply chain and global sales reach. And we’re just getting started.

If we can ever help, please visit http://plugable.com/support

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (144 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 130 Reviews
newegg
90%
Good Rating + 4 13 Reviews
newegg
9%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
1%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
bobby b.
Order Date : 8/18/2016

Rating + 5 so fast delivery made my head spin

ordered on Thurs payment went through on sat got on Mon ...not sure how they got it to me so fast but wow i love it ...i suggest buying from these guys ,,if they got what you want ...free shipping on my item also....awesome seller

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Anonymous
Order Date : 7/18/2016

Rating + 5 Great Support

These folk are awesome had some issues and they were all over it and I am up and running with my SP4 Thanks!!

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Anonymous
Order Date : 5/18/2016

Rating + 4 Three BlueTooth USB dongles

Initially did not receive products for over 3 weeks. Emailed company, they promptly responded to email, initiated another shipment of products, which were received within a few days. Made the experience much better, thankful for their excellent and timely customer service.

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jason E.
Order Date : 4/18/2016

Rating + 5 Good seller

Item was exactly as described, and was shipped out quickly. Would definitely buy from them again.

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lak611
Order Date : 12/1/2014

Rating + 5

Product works well--no problems. Fast shipping and packed well.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 5.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 5.00%

    30 day no-hassle returns with cross shipping and pre-paid return shipping labels. One year limited parts and labor warranty. Email support@plugable.com anytime - we'll be happy to help.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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