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Seller#: 0UHZRBI9ALHZH68D5

Wirester Seller Profile 626-228-3119 Email This SellerEmail This Seller  See all products from Wirester See all products from Wirester

Located in California, we were established in 2007 and is the leading e-commerce store in the market of electronic products and accessories. We offer a wide selection of cell phone accessories, MP3/iPod accessories, Tablet/eBook reader accessories, custom hard cover cases, and customer decal skins. Wirester has an excellent reputation in the accessories for electronics industry. We have achieved this position by working closely with our distributors to ensure that our customers are getting the best deal and providing the best online shopping experience along with outstanding customer service.

We strive to provide competitive pricing for our products and deliver the highest level of services. We build our customer’s confidence and trust in our abilities by demonstrating our genuine effort to exceed each customer’s expectations. Our knowledge and service have earned us the trust and loyalty of a continually growing number of satisfied customers.

Your shopping experience at our online store is our top priority and our goal is to ensure that you are completely satisfied with our products and services before, during, and after the sale transactions.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (28 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/8/2015

Rating + 1 Samsung Galaxy Note Edge Screen Protector - Clear

I ordered Samsung Galaxy Note Edge Screen Protector (Item #: 9SIA2ZJ26N6032) - Clear, first time item arrived in regular envelope and screen was scratched and didn't cover whole screen, I asked for replacement and correct item to be shipped. Today I received replacement, same exact item that doesn't fit again. There are 6 other Samsung Galaxy Note Edge Screen Protectors available from Wirester that are pretty much same, none of them seem to cover the EDGE in Samsung Edge phone. This protector might work for Samsung Note but not Samsung Edge.

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Order Date : 12/27/2014

Rating + 1 PHONE CASE

The phone case woudn't stay closed. It was defective. I contacted company to have it replaced but nothing was done. I was diappointed because I wanted the case but was unable to use it.

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Order Date : 7/31/2014

Rating + 1 cheaply made

Broke after only one week. Glitter started coming off the very next day I've ordered several from this company.. they are pretty however

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Order Date : 8/23/2014

Rating + 1 Wrong item, difficult confusing return

Received wrong item entirely, spending way too much time trying to return. Won't order again. Yes I tried, don't give me some generic reply about how you want to resolve my issue. Get it right the first time.

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Order Date : 6/30/2014

Rating + 5 Amazing

Got my case in 3 days, looked clean, fit perfectly, very happy

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Order Date : 5/22/2014

Rating + 5 Quick and EZ

Screen protector was shipped promptly in adequate packaging. Item was as described & fit my phone perfectly.

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Order Date : 2/4/2014

Rating + 5 Fast and product is as described

No other comments

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Order Date : 2/25/2014

Rating + 5 Good

Received product right away and it was exactly what I ordered. NO issues!

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Order Date : 1/28/2014

Rating + 1 No response

Asked for RMA for an order, never got any response or reply.
Seller Response:We apologize for this matter. We have sent an email to resolve your problem. We're looking forward to hearing from you.

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Order Date : 1/11/2014

Rating + 5 Very cute!

Fast shipping and item was exactly as pictured/described! Great value for the price!!!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    •Returns for refund/exchange must be made within 30 days from purchase date.
    •For return for refund only the original purchase price will be refunded. Shipping and handling is non- refundable.
    •Product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories.
    •A 15% restocking fee may apply.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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