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Seller#: 0UHIQWIKU6LNXWF61

Blutek Seller Profile 718-907-4444 Email This SellerEmail This Seller  See all products from Blutek See all products from Blutek

For almost a decade, BlutekUSA has been providing shoppers with the top electronics and accessories on the market. Our team believes that happy customers and successful transactions go hand-in-hand, that’s why we go the extra mile to offer the products you love at the lowest possible prices. We strive to ship out all orders the following business day, packed with care, at no cost to you.

If you need assistance please feel free to call or email our office directly at anytime of the day (718-907-4444). Our customer service representatives are in the office Monday – Thursday 10:00 am – 6:00 pm and until 3pm on Fridays (Eastern Standard Time). If you contact us outside of those hours, just leave a message and one of our reps will get back to you as soon as possible. Please allow about one business day because we respond to emails and calls in the order that they are received.

Thank you so much for shopping with us and be sure to check our storefront for new deals every day.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
11%
Good Rating + 4 3 Reviews
newegg
33%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 5 Reviews
newegg
56%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
NewEgg FrequentBuyer
Order Date : 7/21/2014

Rating + 1 DEAD OUT OF THE BOX

Ordered this for my kids, it took FOREVER to get here, Communication with them via email (THEIR preferred method) was horrible and slow. Overall experience I would rate as poor. Solution they offered was for me to send the defective unit back to them (I PAY FOR RETURN SHIPPING), and once they received it they would ship out another unit. This did not work straight out of the box. REALLY? I will NEVER buy from this merchant again. Jawbone was more help than they were. RIDICULOUS. BUYER BEWARE!

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N/A
Order Date : 2/19/2014

Rating + 4

fast delivery

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Worley
Order Date : 2/17/2014

Rating + 1 Poor

Ordered a couple of phones and within three days after they were shipped I recieved an email telling me they were sorry, they don't have the phones in stock and cannot get anymore. They stated it will be a couple of days before my refund can be processed.
Unacceptable behavior for a company to have.

1 out of 1 people found this review helpful. Did you? Yes No

Eddie
Order Date : 1/23/2014

Rating + 4 BLU Dash 4.0

I'm giving them 4 stars because I can't give them 3.5. My only issue really was the shipping time it took. I ordered this phone and it came from the East Coast at the same time I ordered the SD card from Cali. Being I live in Illinois which is closer to the East Coast I expected to receive the phone before the SD card. That did not happen, I got the phone 2 days later and they were both shipped the same day with same shipping company, still don't understand that one but the phone works great and if your not in a hurry these guys will get you your product...

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Disappointed
Order Date : 12/16/2013

Rating + 1 Do not buy

I wish I could of given it a 0.

Do not order this from this marketplace company. By far the very worst experience I have ever had. Ordered it 3 weeks before Christmas, about a week and half after Christmas I get an email stating that they canceled my order. No one from newegg could tell me anything other than to call the marketplace sales person.

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Eddie
Order Date : 1/23/2014

Rating + 4 Great cheap phone that works

I switched from Verizon to Straight Talk to save money and I want to say that this phone is really nice for the price. This phone reminds me of a cross between a IPhone and a Galaxy S4. You can get all the Apps you want on it or have none unlike the others that come pre loaded with garbage.

The only downfall of this phone is it feels cheap because it is made of plastic instead of having a metal frame like the others but if that isn't a concern for you then this is the phone to get. I will be getting another for my wife now that I have put this one through all the tests...

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N/A
Order Date : 12/16/2013

Rating + 1 buyer beware

I ordered a Jambox. Bluetooth feature did not work. Trying to return. Buyer beware of this company.

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N/A
Order Date : 12/4/2013

Rating + 5 BLU Studio 5.5 D610A JB 4.2 Android GSM 3G US Blue Unlocked Quad Core Phone

Great product as advertised. A+ seller

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N/A
Order Date : 11/29/2013

Rating + 1 still waiting for my money

ordered this phone day after thanksgiving didnt expect to much from them payed for the two day shipping. got an email saying it had been shipped and was supposed to be at my house on the 4th. got a call the morning of the 4th from them saying oh we dont have it in stock but we can send you this instead or refund you. i obviously choose to be refunded. took them an hour to put the charge on my card and its been a day and still havent been refunded will be contacting tomorrow morning to get my money back or follow legal action.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns are accepted within 30 days of purchase. Refused items, including items purchased accidentally or fall under buyer's remorse, will be charged a restocking fee to cover shipping costs. If an item needs to be returned due to defective or DOA issues, please call or email us for an rma#. This authorization is valid for 30 days. The RMA # must be clearly on the outside of the shipping box. Nothing should be written or taped on the item’s box or any of the items inside. The item, its box, and all of its accessories must be in the same condition as when they were shipped out. If the item is damaged, there may be an added restocking fee. If it is in an unsaleable condition, the item may be refused and shipped back with no refund applied.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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