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Seller#: 0UHIQWIKU6LN3VD17

VIVITEQ Seller Profile 888-986-9988 Email This SellerEmail This Seller  See all products from VIVITEQ See all products from VIVITEQ

VIVITEQ is a California-based company focused on LILLIPUT Camera-top monitor for broadcast,multimedia,video ,film and fvp and rack monitor ,we are leading on mini touch screen and embedded systems ,all-in-one pc and OEM lcd monitor .the majority of our products are designed ,engineered and assembled in China and provide customer service in the USA .we thank you for visiting our store and considering our products as an affordable solution.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Funspeech
Order Date : 2/11/2014

Rating + 5 A pleasant experience.

This was the first time I have made a purchase through Newegg with an outside source. My initial concerns were unfounded. VIVITEQ lived up to the high standard I have come to expect from Newegg. This order required contact with the seller to choose an option and not only was it fast it was also seamless. I won’t hesitate the next time I have a need that they can meet.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 5.00%

RMA Policy
    Standard Return Policy
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
    • Restocking Fee: Yes
    This is our Standard Return Policy. Items covered by this policy must be returned to us with 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by us, and not the mere issuance of an RMA.
RMA instructions
    IMPORTANT RMA PROCEDURES
    1. Send us RMA Request to yiletechk@gmail.com with item detailed problem(s) including buyer contact information, seller name, order ID number, Order date, Invoice number, serial number of product .
    2. The request will be responded within 48 hours (working day) and a RMA number will be issued.
    3. Pack item(s) properly and attach the copy of request form and RMA number in the package(s) .
    4. Mark RMA Number clearly on outside of packing box(es).
    5. Ship to the address as below:

    Lilliput Electronics (USA) Inc.
    RMA Service
    16039 Kaplan Ave.,
    City of Industry, CA 91744
    Tel. 001-626-369-3088

    6. All RMA returns to Lilliput must be freight prepaid.
    7. If the products are under warranty, Lilliput will repair the products and ship back to customer in 30 days.
    If the products are out of warranty, we will advise the cost of repairing in 10 days after receiving the product.
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