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VIVITEQ Seller Profile 888-986-9988 Email This Seller See all products from VIVITEQ
VIVITEQ is a California-based company focused on LILLIPUT Camera-top monitor for broadcast,multimedia,video ,film and fvp and rack monitor ,we are leading on mini touch screen and embedded systems ,all-in-one pc and OEM lcd monitor .the majority of our products are designed ,engineered and assembled in China and provide customer service in the USA .we thank you for visiting our store and considering our products as an affordable solution.
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Standard Return Policy
• Return for refund within: 30 days
• Return for replacement within: 30 days
• Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy must be returned to us with 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by us, and not the mere issuance of an RMA.
1. Send us RMA Request to email@example.com with item detailed problem(s) including buyer contact information, seller name, order ID number, Order date, Invoice number, serial number of product .
2. The request will be responded within 48 hours (working day) and a RMA number will be issued.
3. Pack item(s) properly and attach the copy of request form and RMA number in the package(s) .
4. Mark RMA Number clearly on outside of packing box(es).
5. Ship to the address as below:
Lilliput Electronics (USA) Inc.
16039 Kaplan Ave.,
City of Industry, CA 91744
6. All RMA returns to Lilliput must be freight prepaid.
7. If the products are under warranty, Lilliput will repair the products and ship back to customer in 30 days.
If the products are out of warranty, we will advise the cost of repairing in 10 days after receiving the product.