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Seller#: 0UHIQWIKU6LNJJ326

ShopBest Seller Profile 213-2837788 Email This SellerEmail This Seller  See all products from ShopBest See all products from ShopBest

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We supply many high quality electronics with competive price, such as computer accessories, laptop parts, MP3/4/5, Tablet PC & accessories , game controllers, phone accessories, home electronics, and so on. Our goal is to provide high quality luxury products at affordable prices. We are able to accomplish this by sourcing products directly from the factories that produce these items and offer them to you at very deep discounts.

Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.
Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us.

About Shipping
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery takes 3~7 business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in very short time.
Our Tel: 213-283-7788 (Note: Since there is time difference, if you called us without any response, please contact us through Newegg message. Then we will call back)
Email: newapex2013@yahoo.com
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us first for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (66 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 37 Reviews
newegg
56%
Good Rating + 4 5 Reviews
newegg
8%
Average Rating + 3 4 Reviews
newegg
6%
Poor Rating + 2 4 Reviews
newegg
6%
Very Poor Rating + 1 16 Reviews
newegg
24%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Bu3d
Order Date : 7/5/2014

Rating + 5 Fast shipping

Fast shipping product as described

Did you find this review helpful? Yes No

N/A
Order Date : 6/21/2014

Rating + 2 rma

not happy that i could not RMA the product as nothing i got was compatible with my system.
Seller Response:hi,it seems we you not contact us yet,any problem please feel free to contact us ,we will fix your problem for sure,thank you

Did you find this review helpful? Yes No

Nate
Order Date : 7/6/2014

Rating + 5 Grate Shipping

I got a Smallest USB 2.0 Mini Bluetooth V2.0 EDR Dongle Adapter. it came with free shipping and it was over seas. it arrived at my house in just 1 week not bad for free shipping
Seller Response:thanks for your kind review,but i have to say that ,we always shipped items in United States.just we cannot revise in our shop,hope you can understand,thank you

Did you find this review helpful? Yes No

N/A
Order Date : 6/18/2014

Rating + 5 good service

I received defective item and they gave a full refund.
Seller Response:hi,it is our honor to server you,hope to see you again,thank you

best regards


Did you find this review helpful? Yes No

JD
Order Date : 5/30/2014

Rating + 5 Responsive Customer Service

We had a problem with the local Post Office delivering the item, and the item turned out to be the wrong part. ShopBest did a great job first by helping me track down the package, then by immediately issuing an RMA and promptly replacing the incorrect items with the correct ones. I'm very impressed with the diligence and customer care they displayed throughout the whole process.
Seller Response:hi,it is our pleasure to serve you ,thank you and sorry again for any incovenience,

have a nice day


Did you find this review helpful? Yes No

A
Order Date : 6/2/2014

Rating + 5 Great customer service

The item shipped pretty quickly and I got it within a week. It was also really easy to get into contact with them when I had a problem with my item and they replied quickly and solved my issue almost immediately.
Seller Response:it is our pleasure to provide good service,thank you

Did you find this review helpful? Yes No

Hey Everyone
Order Date : 6/4/2014

Rating + 3 Got What I Wanted

Ordered a 50tf Ethernet cable and got a working 50tf Ethernet cable 5 days later, which is great.
Now to adress the reason for the two missing eggs. Firstly, I was unable to track the package which has been a common issue with this seller. Secondly, the product I received is different from the picture on newegg. The cable I received is of a lower quality than I was expecting based off of the picture but is still functional so I am not to upset.
I would buy from them again.
Seller Response:We will improve our service further and further,thank you for your kindly and detail review,

best regards


Did you find this review helpful? Yes No

G
Order Date : 5/29/2014

Rating + 5 Couldn't track the package...

I kept trying to put in the tracking number, and there was no information available. But i checked my mail 3 business days after ordering, and it arrived, and it works pretty good...
Very pleased. RCA connection isn't that snug tho.
But works great.
Seller Response:It is principle to provide good service,any issue just let me know,we will try our best to help,thank you

best regards


Did you find this review helpful? Yes No

Sflphoneguy
Order Date : 3/27/2014

Rating + 5 Therm 650 PS

Very nice people - sent my PS quickly.
Seller Response:you are nice too,thank you for your business

best wishes


Did you find this review helpful? Yes No

JAK
Order Date : 4/16/2014

Rating + 5 Great effort

Could not get the post office to deliver after trying several times.
Great communication and effort. Rapid response and follow up.
Seller Response:we will try our best to provide better service,any probplem pls feel free to contact us,thank you

best wishes


Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    (1)Please contact our Customer Service Department for your returning inquiry.
    (2)Please provide your name, email address, invoice number or sales order number when you submit return inquiry.
    (3)After our Customer Service Representatives verify your order information, you will be given an RMA number and seller store name for your return. Please mark "Newegg + Store Name + RMA#(we offer to you)¡±outside of the return package as it will be our reference during receiving. Please provide similar packaging method for returns as they were delivered to you.
    (4)Re-using the original package is acceptable, as long as the packaging is in good condition. Any previous addresses, tracking information and labels must be removed. You can select the same carrier when original orders were placed (e.g. USPS or UPS).
    (5)If you were NOT satisfied with our RMA handling, please send us the dispute to ks_ne@4px.com with email title "seller store name + DISPUTE". We will handle the dispute with Newegg.
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