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Seller#: 0UHIQWIKTROL5445A

Virtuabotix Seller Profile 719-937-6253 Email This SellerEmail This Seller  See all products from Virtuabotix See all products from Virtuabotix

Virtuabotix LLC is a Rapid Prototyping and Hobby Electronics design/manufacturing company. Our team of highly skilled professionals represent over 20 years of combined Electronics Design, Engineering, and Manufacturing experience. We are committed to providing our customers with unrivaled support, and a level of quality that is unmatched in the industry.

Every day our team of Engineers, Manufacturers, and Web Artists works hard to bring you better products, and support than can be found anywhere else in the World. It is always an honor to serve what we are convinced are the worlds smartest customers, and we are proud to have earned a 99.9% customer satisfaction rating for the past two straight years.

<strong>Our Business Model</strong>
We work on the open pricing, open source business model (though we reserve the right to maintain closed sourcing on individual projects as requested by clients and/or mandated by law). We will always provide up front honest pricing and answers to inquiries. Additionally, we hope that through a teaching spirit, and the open source business model, we can provide an outlet for the creative minds of our little corner of this world.

<strong>Our Promise</strong>
When you choose a Virtuabotix product you have our guarantee that it has been tested, properly packaged, and safely shipped. We guarantee your satisfaction with every aspect of our products and services, and we make it easy get your problems resolved (should you encounter any).

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Will
Order Date : 1/6/2014

Rating + 5 Great seller

The seller provided great resources for the product. and a great website added even more resources. I plan to buy from this seller again

Did you find this review helpful? Yes No

N/A
Order Date : 12/15/2013

Rating + 5

Received item fast even though it was holiday season.

Did you find this review helpful? Yes No

Terenth
Order Date : 11/10/2013

Rating + 5 Fast

Fast shipping! Product exactly as ordered and needed to use it right away. Zero hiccups.

Thank you

Did you find this review helpful? Yes No

chip
Order Date : 9/22/2013

Rating + 5 100%

Everything I ordered came in ahead of schedule and the shipping was either nearly free or free. USPS works well. Items were well packed (ESD bags, good padding) with out being over packed (60-80% of box was product). No peanuts! 8^). Prices were very good.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 0.00%

RMA Policy
    Returns are handled on a case by case basis, but all items are covered by a 100% satisfaction guarantee during the return period.

    Please contact us immediately if you experience any problem with your order, as most problems can be resolved with our first class customer service, or a replacement.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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