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Seller#: 0UHIQWIKTROLN4E09

DG Store Seller Profile 86-1375110054 Email This SellerEmail This Seller  See all products from DG Store See all products from DG Store

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

DG Store is a professional supplier of digital products, selling products include: professional storage products, photographic equipment, mobile phone accessories and other digital products.

We are committed to providing customers with the best products and the best customer service, and constantly improve product quality and customer service satisfaction, do our best to provide a pleasant shopping environment for customers!

Store product support wholesale and retail, welcome to our store and you can find the best choice here!

: )

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Average Rating + 3 1 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Al East
Order Date : 12/22/2013

Rating + 3 Defective RMA

Received a defective SSD device from this seller (DOA) and, while a refund of the actual purchase price was issued with no hassle, I was not reimbursed for the initial shipping cost to send it to me nor provided a "pre-paid" label to return the defective item.

So, receiving a defective item from this seller resulted in "out-of-pocket" expenses of approx $9 for shipping/returning it that would normally have been covered by other sellers for DOA items.

Can not recommend this seller unless you're "absolutely sure" that what you order from them will not arrive DOA!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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