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Seller#: 0UHIQWIK1U4U10336

Bs-Mall Seller Profile 626-2804888 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Bs-Mall See all products from Bs-Mall

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

BS-MALL is committed to providing each customer with the best products and highest standard of customer service.

We value every single customer, and trying our best to provide exceptional service. If you have any questions in the deal, please do not hesitate to contact us at the first time. We will reply in 24 hours (48 hours in holiday) and try our best to solve the problem for you.

If you are satisfied with our products and service, please kindly leave a positive feedback for us. Your positive feedback would be the best encouragement to make us more confident to develop business and serve you better. We look forward to improving our service and making you have a wonderful purchase experiences from us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (21 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Robert T.
Order Date : 4/15/2016

Rating + 1 Shipped from China, and mis shipped item.

The item disappeared after my purchase (made my claim harder without an item code). My guess is they shipped me a "substitute" without asking me when I ordered something they didn't have anymore. Can't make contact with seller. Newegg is making me pay for shipping back and re stocking fee. I won't buy from newegg anymore if this is the 3rd party sellers and this is how they stand behind them.

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Order Date : 1/7/2016

Rating + 1 Wrong address

B.s.-mall stands for bull-Sh*t mall. The package was supposed to arrive in Massachusetts and was instead shipped halfway across the country to Arizona. $60 gone until I can find a refund.

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Order Date : 11/28/2014

Rating + 1 Troll Company

The manufacturers website links to a ceramic company in china... DO NOT BUY THIS PRODUCT

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Order Date : 10/14/2014

Rating + 1 You know what the B-s in name stands for?

Blue tooth dongles

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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