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Merdia Seller Profile 619-232-1339 Email This SellerEmail This Seller  See all products from Merdia See all products from Merdia

Merdia is a leading international B2C retailer which specialize in PCs& Electronics&Jewelry feild. We are devoted to providing excellent price & quality to our customers from all over the world. And to making your shopping experience happy and enjoyable.

Merdia has implemented a sophisticated Procurement & Logistics center and long-term strategic cooperation with over 500suppliers. With our unique procurement, logistics and management we can offer the latest, high quality products and ship them around the world in a short time.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (108 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 61 Reviews
Good Rating + 4 20 Reviews
Average Rating + 3 12 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 10 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/11/2015

Rating + 3 Good product, but not English speakers

I love the quality and features of this mouse, with one exception:
I needed a mini mouse, very tiny and light, because I carry it around with me every day. This mouse is normal size, about the same as my other desktop mice. Perhaps someone thought that "mini" meant "small?"

As for the mouse itself, it's the best I've ever owned. I like the button which changes resolution, and a colored LED indicates the current resolution. The mechanism is excellent, smooth and apparently very well made.

I've decided to carry this mouse with me, just because I like it so much.

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Order Date : 7/16/2015

Rating + 5 Great Support!

I purchased a headset from them and i only had a tracking # of HK. Since i can't track with that i sent them a message and had a response almost immediately. They sent me a tracking number right away. The headset they sent me is absolutely wonderful! 10/10

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Order Date : 6/26/2015

Rating + 5 A+ Seller!

Ordered the item on 6/26. Received it on 6/29. Lightning-fast shipping! Thank you!

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Order Date : 3/29/2015

Rating + 5 Great seller!

Fast free delivery from China. Great item!

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Order Date : 2/9/2015

Rating + 1 Did NOT Ship my order

Ordered a product on February 9th and on March 23 have NOT even shipped my product

1 out of 2 people found this review helpful. Did you? Yes No

Order Date : 2/27/2015

Rating + 5 Good company

I read the comments seeing they had a low egg review. But the reason behind it is the package will take a little longer to get to you. It is shipped from China. However once I got the tablet it works flawlessly. The menu was not in English. A fast google search solved that issue. Overall im really happy with my purchase and I would use this seller again!

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Order Date : 2/13/2015

Rating + 1 Do not buy from them

I had ordered a Dare-u Wrangler Gaming Mice + Avenger 7 LED Backlight Gaming Keyboard USB Wired Combo Set from them two weeks ago. I received it last week and when I opened the box the keyboard and mouse had already been opened first off. Secondly it was not even the keyboard or mouse that I had ordered the one they sent me was something called an LBOTS with some Chinese writing on the left side where the l keys were suppose to be. I called Newegg that day and they gave me the number to this vendor who I called and they didn't speak English then hung up on me. I called Newegg back and they are refunding me my money supposedly but have not got my money back or any shipping stuff to sent this piece of junk back. I will not order anything from this vendor ever again. To me this is a bait and switch scam.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/30/2015

Rating + 3

Product had no instructions in English, only Chinese.
USPS tracking website is very poor. One week with no updates. And no expected delivery time.

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alexander s.j.
Order Date : 1/11/2015

Rating + 5 good customer service

had a problem with my order and right away they took action to my problem. customer service is excellent. don't worry ordering from this company. international company might take a while..

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Order Date : 8/3/2014

Rating + 4 Confidence Pet Premier Cat Tree BROWN

I put this together while my husband was at work. Instructions with pictures were easy to follow. Item seems to be well made. Top may have to be reinforced with another pole tho cause my cat is a big boy (Ragdoll) and he is enjoying the top perch but I notice its a little wobbly with him on it. Other than that, very happy with purchase.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Merdia offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from Merdia
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", Merdia will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. Merdia will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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