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Geekbuying Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Geekbuying See all products from Geekbuying

As an experienced seller on internet, we are completely committed to excellence in both product quality and customer service. We provide full 12 months warranty for most products. In the meantime, our professional customer service representatives are here to help you with any questions you might have.

You can send product inquiries, RMA requests, or any question to, which is the preferred contact method. We will respond to your email within 24 hours.

As Geekbuying's valued customer, you can confidently place your order in the knowledge that it will be delivered on time and completely. Normally your items will be shipped out Next Business Day!

We will continue on our quest for perfection, to make Geekbuying to be your first choice for superior products, at the lowest prices and provided with the finest customer service.


Thanks and welcome to Geekbuying!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (67 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 31 Reviews
Good Rating + 4 12 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 16 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/12/2015

Rating + 5 Do your research before you blast a Company

This company is based out of China so NEWS FLASH! It's going to take a little more time to get your product. I researched the company before I ordered, found out where they were located so had the expectation that the items I ordered would take a little extra time to get here. Both of my items that I ordered were exactly as pictured and described and both items work properly. I would definitely order from this company again if they have items I am looking for.
Seller Response:Thanks for your comment, I will do my best to make business perfect and fast。if there is any issue with this product,please feel free to contact with us。I will solve the problem as soon as possible and make you satisfied

Did you find this review helpful? Yes No

Order Date : 4/29/2015

Rating + 1 takes too long

It took geekbuying a full week just to put my product into a box...and who knows when it will get here. No decent tracking info available! I've learned, and I would never buy from them again.
Seller Response:We used expedited delivery service so the delivery only used 6 days from China, the collection of the product took a little long but it arrived in time, you understanding will be much appreciated.

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Order Date : 4/21/2015

Rating + 1 Terrible

Email replies were basically standardized copy/pasted messages, they didn't ship my item for 9 days and then I had to wait 14 more days for it to get here. Let put that into words... I had to wait over 23 days for it to get here... Terrible.. Absolutely Terrible... Don't order from here unless you're planning on taking a one month vacation while waiting on it...
Seller Response:We are sorry for the delay but this issue was an accident. We had the item that your ordered at first but after doing quality control, we found it defective and what was worse, it was out of our stock so we had to purchase it again from the manufacturer which took some days more to ship it to you.
We won't ship a defective item to you. It's our policy to take responsibilty for every order. Your understanding will be much appreciated.

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Order Date : 3/30/2015

Rating + 5

Very efficient
Seller Response:Thanks for your feedback.

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Order Date : 2/7/2015

Rating + 1 very poor seller

He list a wrong described item
Never reply to my messages
Shipping was very slow
Seller Response:We are sorry for the wrong item, the full refund has been issued to you. Hope you are satisfied with our service.

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Order Date : 2/7/2015

Rating + 1 horrible seller

Sent me a wrong item and never respond to my messages
Seller Response:We are sorry for the wrong item, the full refund has been issued to you. Hope you are satisfied with our service.

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Order Date : 1/11/2015

Rating + 1 lies

i specifically looked for through these make and model watches to find one that did not say that the compass and thermostat were just cosmetic, the others that i did not purchase said just that. This is false advertisement as it did not specify, considering there is no mechanical function in either of the mentioned specifics, and it is somewhat childs play to produce either function, i had thought that they would in fact be functional, if i sold a basketball i would assume it would bounce, but i guess it would need to say "basketball is functional", and an assumption of it having all functional dials seems normal. false advertising, this is on newegg as well as the seller, but more so the company that is turning out to be less than trustworthy bordering sleezy and shady. shame on you NEWEGG!!
Seller Response:We are sorry that our product didn't meet your expectation, the full refund has been issued to you. Hope you are satisfied with our service.

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Order Date : 11/30/2014

Rating + 5 Nice, very Nice

no issues. I received my order in a few days and it works
Seller Response:Thanks for your feedback.

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Order Date : 1/6/2015

Rating + 1 Order complete...sort of?

I ordered 8 cables, received 8 cables, but only 2 are the correct configuration? How does that work? I have contacted customer service on this and will update later once everything is resolved.
Seller Response:Hello, we are sorry for the wrong items, to compensate you for your loss, we've already issued refund for the 6 cables, hope you are satisfied with our service.

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Order Date : 12/15/2014

Rating + 2 don't expect then to ship any time soon.

Unbelievable shipping. ordered DEC 15 and not receiving item until Jan. 5th. Price is good but if you need something from them do not expect to get it soon.
Seller Response:Hello, due to customs inspection, the delivery was delayed, usually, the delivery dates are 7 to 12 days. Considering that the delivery was delayed, we issued full refund to you. Hope you are satisfied with our service.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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