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Seller#: 0UHIQWIKC3BQHM398

ogeee Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from ogeee See all products from ogeee

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

we are a multi channel online retailer. we offer the lowest prices online and are very competitive in the market. Now our warehouse has thousands of items in stock and provides the best service to our customers. We aim to develop a large client base and that is why we sell them at a lower price.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/31/2013

Rating + 1 Not happy with seller.

I needed to replace my cooling fan in my laptop. I have used Newegg in the past, love the company. I incorrectly ordered 2 fans, needing only one. I notified Newegg, they sent the seller an email telling them to cancel one of the second fans. I was billed for 2 and 2 were shipped. Newegg had to manually refund my debit card the cost of one fan, as the seller ignored the email. Was not happy with the seller of fan, but Newegg went out of their way to correct my mistake. I wanted to send 2nd fan back to seller, but he wanted me to pay for shipping. Needless to say, 2nd fan was never returned. Will use Newegg in the future, but no the seller.
Seller Response:How could you say that? Why do we pay for your mistake? It's a successful deal, first we need pay the Newegg about 4$, the item is free shipping ,we paid 5$ postage to send the item for you. When you wanted to return one,we also agree to refund it and only need you returned it by yourself without restocking fee!! But you told us to pay your returned fee about 5$. How much shall we pay for your mistake? About 14$ and refund you 15.99$. The 2 items are total 32$,Unbelievable! It's really really disgusting!We also never welcome you!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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