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VerbenaProducts Seller Profile 888-909-9950 Email This Seller See all products from VerbenaProducts
Verbena Products LLC is a family owned online store specializing in bringing our customers high end Health and Beauty products at very competitive prices. Our focus is in giving superb service by getting back to our customers quickly with any inquiry they might have. We understand that shipping companies are not always the gentlest when handling our packages so we ship our orders quickly and make sure we pack the orders so that the packages arrive in good condition. We scour the planet in search of the best product opportunities. Through our worldwide network of suppliers, we purchase thousands of high end health and beauty products at extraordinary prices. We pass along these significant savings to our customers. If we cannot sell a product at a significant discount under retail, we will not offer it on our site. Our motto is "FREE YOURSELF OF RETAIL PRICES" and shop at our store. We have a keen understanding of how manufacturers try to artificially maintain retail prices. One of our main goals is to continually bring to our customers any high end Health and Beauty product at a significant discount to the artificially inflated Retail Prices promoted by these manufacturers.
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Standard Return Policy
After receiving the item, contact us within 14 days for a full refund.
• *Refund will be given as Money Back.
• *Return shipping is to be paid by buyer
Return policy details:
We accept returns for UNUSED items EXCEPT COSMETICS. COSMETICS ARE NON RETURNABLE UNDER ANY CIRCUMSTANCE. PLEASE MAKE SURE OF YOUR COSMETIC PURCHASE BEFORE YOU PRESS THE BUY BUTTON.
Please email us at email@example.com for an RMA # and return shipping instructions.
All returns must be requested within 14 days of purchase. We strongly suggest that returns be sent with signature confirmation. Return shipping to be paid by buyer.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.