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Seller#: 0UHIQWIK38ENWHE25

American Telecom Headquarters Seller Profile 000-000-1000 Email This SellerEmail This Seller  See all products from American Telecom Headquarters See all products from American Telecom Headquarters

ATHQ is dedicated to bringing the most competitive prices and the best customer service to all of our clients. We are one of the biggest independent distributors of telecommunication equipment in the nation.

With over 20 years of experience in the telecommunications industry, we pride ourselves in providing only the best business telephone system products and VoIP telephone system products.

You can browse through our inventory to check stock and purchase phone system equipment online with ease and satisfaction. We provide comprehensive information such as business phone system brochures, phone manuals, compatibility charts, feature lists and technical support tips. For your convenience we also stock a complete inventory of telephone accessories. You may purchase a voice mail, recording device, cordless phone, headset, conference phone, battery back up, surge protection, or music on hold device to accompany your phone system.

We specialize in helping clients choose the correct small business phone system to fit their needs. We are driven to provide satisfaction to all of our customers.

If you have any questions or concerns please contact us:


Merchant@ATHQ.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
67%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/21/2014

Rating + 5 A+

Shipping was fast. Item as described. What more can you ask for these days? Would buy from again.

Did you find this review helpful? Yes No

D
Order Date : 2/21/2014

Rating + 5 Got it the next day

Chose ground shipping and still got it the next day! Item as described. Highly recommended seller!

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N/A
Order Date : 12/6/2013

Rating + 1 product never received

I have paid for my product and still have not recived it. I ordered it a month ago. I have called and spoke to someone and they were supposed to ship it out again and still not received.
Seller Response:We have resolved this issue with the customer.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We accept returns within 30 days after the item is shipped. After that time we will sometimes make exceptions but the order may be subject to a restocking fee. If the item is returned within 30 days with all of its accessories and original packaging then you will not be charged a restocking fee. If you return the item after 30 days, or do not include accessories, or do not include original packaging then you order will be subject to a restocking fee of up to 15%. 99% of our orders do not get charged restocking fees.
RMA instructions
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