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winbo store Seller Profile 626-2804888 Email This Seller See all products from winbo store
For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
Winbo industrial Co., Ltd was established in 10th of Oct, 1995.Winbo is the company specialized in researching, developing, manufacturing and selling cartoon(Tom and Jerry, Beni Bear) students products, plastic and tin products, alic products and DIY products. It has foreign trade rights, most of its products are exported to Japan，Europe and America, Asia etc. The registered capital is RMB 7,680,000.00 and 500-1000 Employees have been employed. Except strict QC system, quick delivery and competitive price, we also have excellent man-management teams, R & D group and experienced front-line operational staff which enable Winbo reputable at home and abroad. Besides producing our own brand, Winbo also provides OEM service for famous brands, such as McDonald's, Coca-Cola, Pepsi, Disney, Hello Kitty, Snoopy, Sesame Street, Garfield Cat, Harry Potter, Barbie, Haier, Mashimaro, Hard Rock, Carlsberg, Grants, Tarzan and so on.
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Standard Return Policy
Return for replacement within: 30 days
Restocking Fee: Yes
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.