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408iParts Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from 408iParts See all products from 408iParts

At, We Guarantee Your Total Satisfaction.

Quality and Guarantee
We offer you 1 years of warranty, from the purchase date on our products. But if you meet any problem of our products please contact us as soon as possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/26/2015

Rating + 1 Lost shipment?

Shipment slated for Tuesday, March 3rd, 2015, and the day I wrote this is Thursday, last update was out of Oakland, CA, 5 days ago. Sent an email inquiry, no reply.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/29/2014

Rating + 1 galaxy s5 glass only replacement kit

quotes from included instructions with example picts. "I prob did a terrible job removing the glass and digitizer appears scratched". " If screen purchased didnt come with adhesive strips you can use 3M." (no such thing in kit). And last but not least. "This is a easy way to repair glass. To install properly also requires LOCA glue" (not included)

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/23/2014

Rating + 5 Excellent Seller, item as described, fast shipping

A++++, will do business again.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/27/2014

Rating + 1 Horrible Parts Horrible Price Horrible Service

Its too bad I cannot rate negative stars. These parts are inferior and are being sold at OEM prices. I bought a s4 glass screen, installed it only to have it crack in my pocket and almost impale me. Calling the seller does nothing. Emailing does nothing. DO NOT BUY FROM THIS SELLER!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/10/2014

Rating + 5 Good

Fast shipping

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/10/2014

Rating + 5 Great

Fast shipping

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/10/2014

Rating + 1 inaccurate and unreliable

sent wrong part. Not available when I phoned to return. Charging me a stocking fee to return, even though it was their fault.

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Order Date : 3/13/2014

Rating + 1 Canceled order still charged me

What I ordered was taking forever to verify so I canceled it and found it on another site. (named after a juggle that newegg won't let you put the name of in reviews) A few days later I notice that the order I canceled has shipped so they charged me and shipped It after I canceled it. It's pretty obvious they don't haver their stuff together so I would stay away.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    - 60 days return warranty.
    - Must be unused and in original condition.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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