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Seller#: 0UHIQWIKH68JMM23A

123Stores Seller Profile 646-798-4712 Email This SellerEmail This Seller  See all products from 123Stores See all products from 123Stores

Welcome to the 123Stores, The Online Mega Store, where you will always find the top brands at the most affordable prices.

We strive to be the one stop destination for all your online shopping. With our wide range of products across hundreds of categories ranging from fragrances and furniture to pet supplies, home and garden, sporting goods, electronics and watches, we got it all covered.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (591 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 432 Reviews
newegg
74%
Good Rating + 4 66 Reviews
newegg
11%
Average Rating + 3 23 Reviews
newegg
4%
Poor Rating + 2 14 Reviews
newegg
2%
Very Poor Rating + 1 56 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ryan R.
Order Date : 6/4/2016

Rating + 5 Good seller, but equipment slightly damaged

Reviewer edit: I changed the rating from a three star to a five star, due to the phenomenal customer support I received, completely unsolicited, in response to previous my three-star review. I've left the previous review below this edit.

I was very impressed by the care and support of 123 Stores in ensuring that I was completely satisfied with my purchase. They were even patient due to a recent surgery which restricted my movement, calling back multiple times and only moving forward when I was ready. The seller went above and beyond to identify the part numbers for the damaged parts from shipping, and has arranged for them to be reshipped to my residence. I must say I'm astounded at the level of customer service, you don't tend to experience this today.

I would strongly recommend this seller to all interested parties.

--

Unfortunately the equipment arrived slightly damaged. It seemed packaged well, so I don't think it occurred in shipment.

I put together the unit this past weekend. I discovered that the long metal selector bar--the part that is used to adjust the space between stands--was bent on one side. This prohibited it from entering one of the stands with the given plastic protection cap. I had to remove the cap to allow the bar to slide into the stand, but it is not a solution as it's metal on metal.

Effectively, I'm limited to selecting the space on only one side of the squat stand, which is disappointing.

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Ronald T.
Order Date : 6/16/2016

Rating + 5 Excellent Price and Fast Shipping

I have ordered from 123Stores twice and I have been very satisfied with their prices and shipping.

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Mark G.
Order Date : 6/24/2016

Rating + 1 I would never order a product from 123Stores ever again.

I ordered 2, 21" lawn mower blades for my Greenworks electric mower. Not only did they get the order wrong by only sending 1, but their packaging is flat-out careless. The packaging was not appropriate for the product. It was an oversized, ill-fitting bubble-wrap, with so much room for the unprotected, unwrapped, unprotected generic blade to move around in the packaging, that the package arrived torn to shreds, the blade looks slightly warped, and the packaging basically looks as though a truck ran over it. I am completely disappointed, and would consider looking elsewhere than newegg marketplace to purchase items. I'd rather pay a couple dollars getting the blade at WalStore for a more for a reliable transaction from a reputable dealer. This whole experience was a complete fail.

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Jared H.
Order Date : 5/10/2016

Rating + 5 Very Good

I would recommend this seller to others based off my experience. My item was processed and shipped in a timely fashion.

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Anonymous
Order Date : 4/27/2016

Rating + 5 highly recommend this seller

Item’s arrive as described, fast shipping, highly recommend this seller over big box stores
Thanks

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Nancy E.
Order Date : 4/16/2016

Rating + 5 Very impressive

I received my air conditioner so fast I was not ready for it yet. This company must have shipped it out the same day as ordering. Was very impressed with their service.

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Lyle B.
Order Date : 4/28/2016

Rating + 1 Poor

I thought I was ordering a 3 piece table set and received a chair. Customer service lacked on both newegg and the seller. Spent over an hour on the phone saying they are not responsible for false advertisement of the item I purchased and would take a couple weeks to get my money back. Newegg didn't seem to care when I told them I wouldn't shop with them again because of the customer service I got.

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alan k.
Order Date : 4/19/2016

Rating + 4 Good

No problems with seller

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Anonymous
Order Date : 4/17/2016

Rating + 5 Great indoor smoker for me.

Didn't know this existed (had only seen them for gas stoves.) Used it with a fish fillet and the result was great! I only added salt to the fish and it came out with a wonderful smoky flavor and very moist. Much better than just frying. It's a great product, reasonable price, and delivered intact in a reasonable time. Thanks Newegg!!!

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Raymond D.
Order Date : 4/18/2016

Rating + 5 Project Manager

I was amazed at the good service and great response from the seller! The product came packed well and was easy to install. I will be buying my computer accessories from 123Stores again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All unopened unused items can be returned to us for a refund within 30 days from the date of delivery subject to a 15% restocking fee. We do not accept any opened or used items, even if the item has been wrongly ordered by you.

    In case of a damaged/defective item you can return the item to us for a replacement/refund within 30 days from the date of delivery, subject to us verifying the damage/defect.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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