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Seller#: 0UHIQWIKH68JMM23A

123Stores Seller Profile 646-798-4712 Email This SellerEmail This Seller  See all products from 123Stores See all products from 123Stores

Welcome to the 123Stores, The Online Mega Store, where you will always find the top brands at the most affordable prices.

We strive to be the one stop destination for all your online shopping. With our wide range of products across hundreds of categories ranging from fragrances and furniture to pet supplies, home and garden, sporting goods, electronics and watches, we got it all covered.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
32%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
15%
Poor Rating + 2 2 Reviews
newegg
15%
Very Poor Rating + 1 5 Reviews
newegg
38%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
M30W_Mix
Order Date : 1/5/2015

Rating + 5 Great case

This is a great case, it looks nice and is decent size. I have make a short video of this case on YouTube. If you want to see it look up A brief view of the Enermax ECA3290A. By M30W_Mix xD

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Sstre
Order Date : 12/22/2014

Rating + 2 Poor Shipping Practice

I ordered a product on December 22, 2014 and it was not delivered until January 7, 2015 over 16 days later. While the Holidays intervened this should not excuse the lengthy delay. When I contacted 123Stores they informed me shipping was out of their control since the product came from a third party source. This was not mentioned in their listing. The product that arrived looked like it may not have been a brand new product as ordered. I would not order from this seller again. As a Newegg customer for years I have never experience such a long delivery delay from order and in fact am usually pleasantly surprised how quickly my order arrives. This was not the case with ordering through Newegg's marketplace through 123.

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N/A
Order Date : 12/12/2014

Rating + 3 slow shipping

The item was to ship in 1-2 business days and arrive in 5-7 days. However, I ordered on 12-12.14 and order was not processed until 12-17-14. I received item on 12-24, 12 days after it was ordered. This was very anxiety producing considering it was a Christmas present! However, item was in expected new condition and my mom loved it!

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lseay
Order Date : 12/17/2014

Rating + 1 Slow processing and handling

Placed an order on 17 December for a pressure cooker. Five days later inquired by email on status and received an email item was shipped. In actuality a shipping label was created after my inquiry but item was not picked up for shipment by FedEx until 29 December, 12 days later!

1 out of 1 people found this review helpful. Did you? Yes No

Rob Dee
Order Date : 12/16/2014

Rating + 1 Buyer Beware

Item was supposed to be delivered before christmas and it was not. Took couple of emals before they would reply and even then, told me to check with my neighbors in case one of them had it. The tracking number never indicated it was shipped, it just says "shipping label created". No apologies. Need to get my refund.

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John Cremin
Order Date : 9/2/2014

Rating + 5 Excellent Seller

product was as described and on time delivery, overall a very good seller. No problems at all.... Will buy from anytime

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keith
Order Date : 8/1/2014

Rating + 1 Terrible customer service

I purchased a dog gate from this vendor and recieved it broken and missing pieces. I've contacted the seller multiple times by phone and email to return and they have still yet to respond back to me on how I'm supposed to return it. Worst customer service I've ever recieved from a newegg vendor.

2 out of 3 people found this review helpful. Did you? Yes No

Very Unsatisfied
Order Date : 8/7/2014

Rating + 1 Do NOT Buy from 123Stores

I ordered a monitor from the NewEgg marketplace and the wrong item was shipped. I contacted NewEgg Customer Service for a replacement and was told that I needed to contact the seller directly for prompt service (thanks NewEgg). I have called 123Stores several times; the line goes directly to a voicemail that states that "call volume is high", and to "please leave a message". I have done so several times with no return call. My impression is that 123Stores is a one or two man operation with no customer service. NewEgg has not been very helpful either. I have been shuffled from one person to another, and am now told that I will need to wait up to 7 business days for NewEgg to investigate my purchase, etc. The requirements to sell in the NewEgg marketplace must be extraordinarily low given my experience. I will certainly avoid 123Stores, and most likely NewEgg in the future... I suggest you do the same.

3 out of 3 people found this review helpful. Did you? Yes No

Skippy
Order Date : 7/24/2014

Rating + 5 Bulls Eye!!!! Great and speechless

First of all, the product was exactly what I was looking for. I just had a total knee replacement and my home physical therapist would bring the peddle exerciser with him till last Friday at our last session.
I submitted the order at 1145 am Thur and it was at my doorstep 4 pm Friday!!!
Yes!! I had the item before my charge cleared the bank.
Not every company or item that 123Stores sells will be this unique with a standard shipping. What was important to me was cost, finding the same product a professional therapy company uses.
I use to wonder who should be so foolish getting a set of bike peddles and actually sit at home and use it. Ironically this is not covered by health insurance and has been the most beneficial in my recovery.
But back to the company review, if you don't know what your buying, don't blame the company. 123Stores was A+ in sales transaction.

0 out of 2 people found this review helpful. Did you? Yes No

Ricker
Order Date : 7/6/2014

Rating + 1 BEWARE NOT AS ADVERTISED

Ordered bar stools that were advertised as a set of two from a re-seller know as 123 stores.
Received one very quickly however never received the second one. After two calls and emails, I received a response that the advertisement was incorrect and removed them from the Newegg website with no responsibility for their mistake. In other words I pay for their mistake?
Keep in mind that Drea at Newegg has been very courteous, kind and supportive to this point. If I was the reseller and I have been one, I would have went out of my way and sent the other chair out at a loss to save my reputation as a seller which would cost me more in the long run with negative reviews like this one. I would make sure I proof read my advertisement wording much better next time. LESSON LEARNED!

5 out of 6 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All unopened unused items can be returned to us for a refund within 30 days from the date of delivery subject to a 15% restocking fee. We do not accept any opened or used items, even if the item has been wrongly ordered by you.

    In case of a damaged/defective item you can return the item to us for a replacement/refund within 30 days from the date of delivery, subject to us verifying the damage/defect.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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