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Seller#: 0UHIQWIKH68J547B6

AUTO MONSTER Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from AUTO MONSTER See all products from AUTO MONSTER

Hello, please be kindly to contract to us before leave the poor feedback, We believe communication can solve everything. pls click “Email This Seller” to contract and we will do our best to solve your problem.

Carbikemonster is specializing in Auto & Motorcycle accesssories , we have thounds kind of item for sell,such like:AUTO light,gauge,grille,sensor,door handle,antenna.... Motorcycle: hand grip , brake pads , seat , gauge, mirror,gloves, glassess ,light.......

And we have more than 800 employees committed to providing low price, high quality products and professional services to global customers, you can buy them with confidence !


DELIVERY TIME:
We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 3 to 5 working days. If you don't receive the item after 10 days, please contact us, we'll investigate and solve the delivery problem right away.

Note: This information is offered for reference only, and has some declination fact.Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

The item can not be returned over 15 days delivery time unless the confirmed quality issues;If you insist on returning the item, please afford the shipping fee.

Full refunds are given only in the case of non-functional products.

Customer is responsible to pay shipping costs on all returned items.

TRACKING:
you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:
If you are not satisfied with your shopping experience or items, Please contact us to get a solution before you decide to leave a neutral or negative feedback, We will try our best to solve any problems for you as soon as possible, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
40%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
60%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Mad
Order Date : 11/30/2014

Rating + 1 Worst seller EVER

I wish I could give 0 stars. Worst seller ever. My order came incomplete. After numerous e mails they offered to refund me 6 dollars ( not even 1/4 of what the product cost ) and told me to go buy it locally. WILL NEVER DO BUSINESS WITH NEWEGG OR AUTOMONSTER AGAIN! Thanks for ruining a child's Christmas.

Did you find this review helpful? Yes No

Perfessor
Order Date : 11/21/2014

Rating + 1 So far, very poor

Cannot rate zero. Been trying to get company to send email address for a more conducive dialog, but so far can only email via here. And a 500 character limit restricts how much you can say.
Seller Response:So sorry to that, we will solve it for you.

Did you find this review helpful? Yes No

AMU
Order Date : 11/19/2014

Rating + 5

Very responsive to customer concerns.
Seller Response:Thank you so much! We are happy to hear that.

Did you find this review helpful? Yes No

N/A
Order Date : 2/24/2014

Rating + 1

delivery not made in the stated time. still waiting.
delivery/shipping status totally useless.
no response to a direct email to automonster.

Surprised if newegg continues being a frontend for them.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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