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Seller#: 0UHIQWIK4XYF6C069

Computer Warehouse Seller Profile 855-670-3777 Email This SellerEmail This Seller  See all products from Computer Warehouse See all products from Computer Warehouse

Computer Warehouse strives to provide high quality computer related parts and accessories at reasonable prices. We take pride in our customer service making sure that every issue is taken care of immediately and properly.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (427 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 321 Reviews
newegg
76%
Good Rating + 4 52 Reviews
newegg
12%
Average Rating + 3 14 Reviews
newegg
3%
Poor Rating + 2 6 Reviews
newegg
1%
Very Poor Rating + 1 34 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jason B.
Order Date : 1/16/2016

Rating + 1 Poor business practice.

Seller shipped defective product. Upon notifying them, seller informs me a new one would be sent right away, and even provided a tracking number. However, even now, 13 days later, USPS maintains the product never shipped. Poor seller, poor service, defective products. Would NOT recommend using this merchant.
NewEgg needs to remove sellers like this from the marketplace ASAP. In the meantime, I'm taking my business elsewhere.

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Anonymous
Order Date : 1/24/2016

Rating + 5 Good job

Replacement keyboard ordered Sunday, arrived the following Wednesday. Installed, works, and things are good again.

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George E.
Order Date : 12/16/2015

Rating + 1 Defective Product

Power Supply was DOA upon arrival. Requested RMA more that 2 weeks ago and have not heard back. Very poor company. Recommend Newegg remove them. BUYER BEWARE!!!!

1 out of 1 people found this review helpful. Did you? Yes No

prc
Order Date : 12/9/2015

Rating + 1 Not as Described

Ordered product listed as NEW. Reveived obviously used, repackaged product. Packaging was not Microsoft and no user or warranty information was included. NOT NEW.

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Dave
Order Date : 11/9/2015

Rating + 2 poor, not listed properly

was listed as new received it and obviously it was used. they did admit the mistake and offer a shipping label and a refund but was easier to sell it to the customer as used at a discounted rate .

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N/A
Order Date : 9/2/2015

Rating + 1 Wrong part and damage

Got a PS for a Dell OP280 and was not the right one. Also, packaging was poor, they shipped it with a power plug out of the USPS priority envelope because it was cut and when opened noticed the wire stuck in the seal. I will give them one egg only because it did ship out fast. Just sent email to this vendor and waiting a reply. Will follow up if not satisfied. Have a Customer now going to have to wait, only charged $5 over the cost and labor and now I am probably going to have to pay shipping back and now doing the job for noting and paying out of my pocket extra.

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tap
Order Date : 8/11/2015

Rating + 5

very quick delivery!! Thank You.

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Amandangerous
Order Date : 8/11/2015

Rating + 5 Super fast

My order came in less than 48 hours from when I placed my order and I selected standard shipping.
I have yet to install it because now I am waiting for the newegg-shipped items, but it was safely packaged and arrived new and as ordered.
I am seriously impressed with the speed.

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rehoward
Order Date : 5/7/2015

Rating + 5 Thr right part

Got exactly the right part at the right price.

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Disappointed
Order Date : 5/7/2015

Rating + 1 Misleading Shipping Terms

I paid for 24 hour shipping, which generally means that the order is on the truck or plane and on its way to you tomorrow. It just so happens I needed the product the next day and it was not shipped for 72 hours. It wasn't until I tried to get the order canceled that it was now ready to ship. It arrive within 24 hours of actual shipping. Next time I'll go elsewhere.; but that was still three days late.

0 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Returns:
    All returns must obtain an RMA # and the RMA # must be written on the outside of the box. Any item returned without an RMA # will be refused.

    Returns for refund:
    Items may be returned within 30 days from the delivery date. After 30 days the item purchased may no longer be returned. We do not refund any shipping charges on returns. The buyer is also responsible for sending the item back.

    DOA Items:
    If an item is DOA please contact us immediately and we will exchange it. In the event that you receive a defective item we will cover the shipping charges. If you have any questions about this please feel free to contact us.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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