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Seller#: 0UHIQWIK4XYF6C069

Computer Warehouse Seller Profile 855-670-3777 Email This SellerEmail This Seller  See all products from Computer Warehouse See all products from Computer Warehouse

Computer Warehouse strives to provide high quality computer related parts and accessories at reasonable prices. We take pride in our customer service making sure that every issue is taken care of immediately and properly.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (558 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 427 Reviews
newegg
77%
Good Rating + 4 64 Reviews
newegg
11%
Average Rating + 3 16 Reviews
newegg
3%
Poor Rating + 2 10 Reviews
newegg
2%
Very Poor Rating + 1 41 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 4/25/2016

Rating + 5 Easy replacement

Received keyboard that had bent connector pins. Quickly replaced and satisfied.

Did you find this review helpful? Yes No

Humberto L.
Order Date : 4/24/2016

Rating + 5 Product was received in time and in order.

I would recommend this seller for reliability and speedy delivery.

Did you find this review helpful? Yes No

Dan G.
Order Date : 4/12/2016

Rating + 5

Fast shipping, and item was exactly as described.

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Steve H.
Order Date : 3/25/2016

Rating + 2 computer case fan

I was happy with the service, delivery time, and price. The down side was
that they sent the wrong fan. Well, maybe the right fan but with the wrong
connection so it was unusable in my computer.

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Jeffrey S.
Order Date : 4/7/2016

Rating + 5 Just what I needed!

Perfect fit on my Dell Inspiron 15-3520.

Although, the HSF cooler appears to be missing one of its screws, as the bottom one has to be held down at the southbridge as well. What kind of screw do I need to put in to replace that with?

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Anonymous
Order Date : 1/25/2016

Rating + 1

I would not recommend this seller. The product only worked for 1 week

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Mike J.
Order Date : 1/6/2016

Rating + 1 Replacement Keyboard for HP Laptop

This keyboard is far too cheap and several keys fail to operate properly most of the time. I intend to return this keyboard when I get the time.

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Mr. D.
Order Date : 12/8/2015

Rating + 1 Horrible Service

Replacement keyboard would not work with laptop. Tried to contact the seller and never heard from them. Won't order from them again.

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Jason B.
Order Date : 1/16/2016

Rating + 1 Poor business practice.

Seller shipped defective product. Upon notifying them, seller informs me a new one would be sent right away, and even provided a tracking number. However, even now, 13 days later, USPS maintains the product never shipped. Poor seller, poor service, defective products. Would NOT recommend using this merchant.
NewEgg needs to remove sellers like this from the marketplace ASAP. In the meantime, I'm taking my business elsewhere.

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Anonymous
Order Date : 1/24/2016

Rating + 5 Good job

Replacement keyboard ordered Sunday, arrived the following Wednesday. Installed, works, and things are good again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Returns:
    All returns must obtain an RMA # and the RMA # must be written on the outside of the box. Any item returned without an RMA # will be refused.

    Returns for refund:
    Items may be returned within 30 days from the delivery date. After 30 days the item purchased may no longer be returned. We do not refund any shipping charges on returns. The buyer is also responsible for sending the item back.

    DOA Items:
    If an item is DOA please contact us immediately and we will exchange it. In the event that you receive a defective item we will cover the shipping charges. If you have any questions about this please feel free to contact us.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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