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Skyrocket technology LTD Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Skyrocket technology LTD See all products from Skyrocket technology LTD

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For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Skyrocket Technology Co.,Ltd is located in China's reform and opening up forefront city-Shenzhen, established by some PhD returned and Domestic business personnel in March, 2013; Now we have an international trade team with professional technical strength and great ambition, and we will create better integration of off-line manufacture&Research and on-line commodity promotion, exert the advantages of internet, take"service"as core, commit ourselves to provide chinese commodities to the whole world with " all - in - one purchase market service ”;

We adhere to take" create a platform, to serve the public" as our tenet, " aggregate talent, start career together"as our business philosophy, joint togther to create a fresh E-Commerce platform with miscellaneous goods, convenient shopping and perfect service;

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/15/2014

Rating + 1 Where is my order??

I ordered this a month ago. called & e-mailed Skyrocket to no avail. My account was charged but no pkg arrived.
Your tracking number has been generated. Please see below for your order information and tracking number.

Shipping Summary:
Sales Order Number:
Seller: Skyrocket technology LTD
Carrier: USPS
Item List:
Item Number: Item Description: Quantity: Price:
9SIA3F71DH5017 CELL Shenz|1100-Y09503-061-003 R 1 28.43
Tracking Number:9274899996307744074743
Shipped from 8218 Yikang business building Block A
Shipping Time:3/17/2014 6:33:41 PM
Seller Response:We have sent email to tell you we are out of stock when we receive your order. And we have sent you so many times and we are waiting for your reply,but you did not reply us a email. So, in order to keep our accout health,we have to confirm the order first and when we confirm the order ,the order will be on the shipping status.As you all know, we can't cancel the order before the customer reply and authorize us to cancel the order.We've been waiting for your reply,but your not reply us. About your call, we did not receive.And our telephone number is not in the neweggmarket website, Is the wrong call ?

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Order Date : 2/21/2014

Rating + 1 do not order this case

Ordered this phone case 2 1/2 weeks ago. Tracking number still shows "no record". Will request a refund tomorrow and order from someone else.
Seller Response:About your package we shipped from China,when it did not reach the United States, you can

not find the logistics information on the U.S.USPS logistics company .After you left the

negative feedback, we checked that the package just reached to the United States on

11,March. Our commitment deliver time are 5-15 working days,and when you received the

package was in our Commitment time 5-15 working days.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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