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Seller#: 0UHIQWIK3O2LS4B4F

Kit Me Out Seller Profile 0121-4488230 Email This SellerEmail This Seller  See all products from Kit Me Out See all products from Kit Me Out

Kit Me Out is the trading name of Kit Me Out International Limited. We ventured on to the online market with great success within the UK and Europe, and have gained an excellent reputation as a provider of quality accessories for the cell phone and smart phone market. We are introducing our products directly to Newegg due to the high level of interest we have received from customers within the United States and Canada. We strive to ensure all our customer receive the highest levels of service and can ensure your purchase from Kit Me Out will be a smooth and trouble free experience.

We have a highly experienced and dedicated customer care department to help and try to achieve complete satisfaction for our customers and potential customers alike. If there is anything we can do to ensure your positive buying experience with us we will try and achieve it, please get in touch. We welcome emails in Spanish which will be replied to by our Spanish customer care representatives.

Our friendly and helpful customer care representatives are ready to answer your questions by email through the Newegg Messaging System. When contacting us please provide us with the following information ensuring we are able to assist you as effectively as possible; your Order ID and/ or The Item Title.

We aim to reply to your email within 24 hours; however occasionally response times may be longer during busy holiday periods.


We ship all orders on the following business day following the receipt of a confirmed order. Orders placed on a Saturday or Sunday are processed and shipped on Monday. All orders placed on a public holiday are shipped on the next business day.

We ship to all regions and the cost of shipping is FREE for all regions. We also offer free Worldwide shipping.

We are happy to answer all questions relating to our shipping policy.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/25/2014

Rating + 1 Did not receive item

Did not receive phone case from the seller after 18 days and no tracking number was ever provided.
Seller Response:We are sorry to hear, that you haven´t received your item. We contacted you with a solution and hope that you were satisfied with it.

Did you find this review helpful? Yes No

Order Date : 11/23/2013

Rating + 1 Never received item

Never received item
Seller Response:We are very sorry to hear that your parcel has not arrived yet. We will contact you to solve the problem.

3 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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