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CEG DIRECT Seller Profile 800-390-1119 Email This Seller See all products from CEG DIRECT
CEG Direct is a full service, and most dynamic independent wholesale distributor specializing in technology products to simplify your business needs. Online ordering, same day shipping, blind drop shipments, and personalized sales consultants provide the foundation of our business partnerships. Distribution centers in AZ, CA, IL, FL, PA, TX allow for quick delivery and help meet every customer’s demands. Couple our technology forward thinking with one of the most extensive product offerings of Computer, Electronics and Gaming products it’s no surprise CEG Direct is one of the fastest growing distributors in America.
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Standard Return Policy
30% Restocking Fee + shipping & handling fees.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.