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Seller#: 0UHIQWIKJ28LV1645

The Cobra Electronics Factory Store Seller Profile 773-889-3087 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from The Cobra Electronics Factory Store See all products from The Cobra Electronics Factory Store

Welcome to the Official Cobra Electronics NewEgg Marketplace. You will find a wide range of genuine Cobra products supplied through Cobra Electronics.

All the products offered in our store are authentic Cobra products backed by a full manufacturer warranty. We also offer a 30-day returns policy in the event that you are not delighted by your purchase.

We welcome any feedback you have on our store or our service on NewEgg. Please send us a message anytime!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return Policy
    Cobra Electronics Corporation offers a 30 day return policy for products purchased directly from Cobra Electronics. After 30 days the product will be replaced, according to the terms of Cobra’s warranty.
    Standard Warranty
    For Products Purchased in the USA
    Cobra Electronics Corporation warrants that its Cobra product, and the component parts thereof, will be free of defects in workmanship and materials for a period determined by your products warranty (refer to your owner’s manual for specific year(s) of warranty) from the date of first consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A.
    Cobra will, without charge, repair or replace, at its option, defective power inverters, products or component parts upon delivery to the Cobra Factory Service department, accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt.
    You must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Cobra’s expense, if the product is repaired or replaced under warranty. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
    Exclusions:
    This limited warranty does not apply:
    1.To any product damaged by accident.
    2.In the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs.
    3.If the serial number has been altered, defaced, or removed.
    4.If the owner of the product resides outside the U.S.A.
    All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. Cobra shall not be liable for any incidental, consequential or other damages; including, without limitation, to damages resulting from loss of use or cost of installation.
    Proof of Purchase Required:
    Please check your owner’s manual for warranty specifics and product service details. You will need to provide proof of purchase for any warranty service.
    Product Service
    For any questions about operating or installing this new Cobra product, or if parts are missing…PLEASE CALL COBRA FIRST (773-889-3087)…do not return this product to the store. See customer assistance on reverse side of this sheet. If this product should require factory service, please call Cobra before sending the product. This will ensure the fastest turn-around time on any repair. If Cobra asks that the product be sent to its factory, the following must be furnished to have the product serviced and returned:
    1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. Make sure the date of purchase and product model number are clearly readable. If the originals are sent, they cannot be returned;
    2. Send the entire product;
    3. Enclose a description of what is happening with the product. Include a typed or clearly printed name and address of where the product is to be returned, with phone number (required for shipment);
    4. Pack product securely to prevent damage in transit. If possible, use the original packing material;
    5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail with delivery confirmation to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.;
    6. If the product is in warranty, upon receipt of the product it will either be repaired or exchanged depending on the model. Please allow approximately 3 – 4 weeks before contacting Cobra for status. If the product is out of warranty, a letter will automatically be sent with information as to the repair charge or replacement charge.
    For any questions, please call 773-889-3087 for assistance.
RMA instructions
    Upon receiving a RMA from NewEgg.com, In order to avoid a possible restocking fee please ship the unit 100% complete, with all of the original contents and accessories prepaid and insured by way of a traceable carrier, such as United Parcel Service (UPS) or First Class Mail. Cobra is not responsible for products shipped uninsured. Please indicate the RMA number on the outside of the package and address the package to: Cobra Electronics Corporation ATTN: Customer Response Group 6500 W. Cortland St. Chicago, IL 60707

    Please go to https://WWW.cobra.com/support for any further questions and email or call in your RMA # to 773-889-3087 for additional assistance
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