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Seller#: 0UHIQWIKJ28LHM8CD

Freestar Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Freestar See all products from Freestar

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We do our best to offer you the best prices on kinds of items with fast shipping and the best sales service.

We do our best to arrange your order according to your need, and it will be shipped on time and completes.

Freestar has been in business with more than 5 years' history, we are professional in providing clients with electronics, sporting products, tools, beauty items,etc

As we have good and long term relationship with some big manufacturers, our price is competitive and our service is promised.

Our items are shipped from different warehouses accross the country depending on their number of E-commerce webstores, depending on their avaliability and your location.

In a word, you will enjoy the best shopping here. Do you want to get the high quality item with competitive price, fast shippment and good service? Please visit Freestar now!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (10 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
10%
Good Rating + 4 1 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 8 Reviews
newegg
80%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/17/2014

Rating + 4 Over priced

My particular memory was over priced but the seller was good enough to RMA it.

1 out of 1 people found this review helpful. Did you? Yes No

Pete H
Order Date : 3/17/2014

Rating + 1 OVER PRICED MEMORY

Tried to RMA some memory before I even RECEVED IT AND I RECEIVED a RESPONSE LIKE IT WOULD HAPPEN BUT IT DID NOIT.

1 out of 2 people found this review helpful. Did you? Yes No

Milt
Order Date : 1/7/2014

Rating + 1 Cheated out of $80.00

I ordered a 8GB 3.0 for over $100.oo and was sent a 16GB 3.0l for about $20.00, they kept $80.00. No refund was was sent. I Shall never deal with NewEgg again!

4 out of 16 people found this review helpful. Did you? Yes No

Unsatisfied
Order Date : 11/30/2013

Rating + 1 free star

Absolutely horrible service. Product never showed up until way late and I had already asked for RMA. Now a month later they have the motherboard and my money. Ive asked on numerous times for this to be fixed and nothing has been done. I would never order from this company again. Avoid them if you value your money and time

14 out of 14 people found this review helpful. Did you? Yes No

mmmmm
Order Date : 1/9/2014

Rating + 1 Terrible

I recently tried to RMA a product that would not fit properly in my HDD drive bay. They denied the RMA, would not give a refund, and would not sent the product back. Now i am out the cost of the product, the rma shipping cost, and the thing itself. Thanks freestar

18 out of 18 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/2/2013

Rating + 1 Just terrible.

Very slow shipper. W/e you wanted it will no longer be needed when it arrives. Charges high restocking fees. Shipping is out of your pocket too. Slow to answer emails. Took one week for a refund. Just terrible.

18 out of 18 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/26/2013

Rating + 1

I rate my last purchase as poor. I bought 4 fans for a listed price of $9.99. The invoice says that price of one fan is cost of the listed price. I put an inquiry in over a week ago and haven't heard back telling me where the mix up was. I won't be shopping with newegg in the future

17 out of 20 people found this review helpful. Did you? Yes No

b
Order Date : 11/20/2013

Rating + 1 Terrible

This product was shipped to Michigan instead of North Carolina despite Newegg having the correct shipping info. I still haven't received the product. New Egg wants me to take it up with the seller. No eggs for New Egg on this one.

21 out of 24 people found this review helpful. Did you? Yes No

Cole
Order Date : 12/2/2013

Rating + 1 Overcharged

Overcharged me double the amount
Seller Response:Hello Friend,

What is a pity that you left bad feedback to our store.

As we are new member on Newegg, the bad feedback is very bad for our growing.

Actually, we had return $15 to you yet. Anyway, today is Christmas, we will return you another $15 usd. Hope that you can remove the bad feedback. Ok? Thanks for your understanding in advance. Wait for your reply.

Regards
Free Star


29 out of 36 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    (1)Please contact our Customer Service Department for your returning inquiry.
    (2)Please provide your name, email address, invoice number or sales order number when you submit return inquiry.
    (3)After our Customer Service Representatives verify your order information, you will be given an RMA number and seller store name for your return. Please mark "Newegg + Store Name + RMA#(we offer to you)?¡Àoutside of the return package as it will be our reference during receiving. Please provide similar packaging method for returns as they were delivered to you.
    (4)Re-using the original package is acceptable, as long as the packaging is in good condition. Any previous addresses, tracking information and labels must be removed. You can select the same carrier when original orders were placed (e.g. USPS or UPS).
    (5)If you were NOT satisfied with our RMA handling, please send us the dispute to ks_ne@4px.com with email title "seller store name + DISPUTE". We will handle the dispute with Newegg.
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