International seller. Newegg will be responsible for all RMA and general customer service.
ROE DOK Inc. offers a large variety of phone, phone Accessories, jewelry and more cheap high quality products. We strive to offer you the best shopping experience online with fast shipping and customer service.
Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.
working days+weekends 3-7 8-11 12-14 15-19 20-26 30-up
United States Rate(Item arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend
How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package
(1) If your tracking number is"LN........",please visit the website below to track the information(this is EUB tracking number,we ship by this)
(2) If your tracking number is "*********CN“，please visit the website below to track the information
(3) If your tracking number is"*********DE", please visit the website below to track the information
Note:if you see the item location first time is in GERMANY ,it is normal,we cooperate with a germany logistics company
(4) Other shipping method is easy，please visit their official website to track the package
We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Charmjewel apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 90 days
- Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only
") must be returned to Newegg within 30 days of the invoice date
for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.