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Seller#: 0UHIQWIKYWMAU36B9

ROE DOK Seller Profile 9125-090477 Email This SellerEmail This Seller  See all products from ROE DOK See all products from ROE DOK

International seller. Newegg will be responsible for all RMA and general customer service.

ROE DOK Inc. offers a large variety of phone, phone Accessories, jewelry and more cheap high quality products. We strive to offer you the best shopping experience online with fast shipping and customer service.

Delivery Time

Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

working days+weekends 3-7 8-11 12-14 15-19 20-26 30-up

United States Rate(Item arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend

How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

(1) If your tracking number is"LN........",please visit the website below to track the information(this is EUB tracking number,we ship by this)
http://www.ems.com.cn/

(2) If your tracking number is "*********CN“,please visit the website below to track the information
http://www.17track.net/

(3) If your tracking number is"*********DE", please visit the website below to track the information

A: www.usps.com

B: https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Note:if you see the item location first time is in GERMANY ,it is normal,we cooperate with a germany logistics company

(4) Other shipping method is easy,please visit their official website to track the package

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Charmjewel apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
25%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
13%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 9 Reviews
newegg
56%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
alpha geek
Order Date : 9/3/2014

Rating + 1 2870chip fake.real alfa 8187chip

ordered alfa 1000 mw 1 watt chip set 8187.. receved ralinlk..2870 chipset I knew this was not right mfg.conf. it was a fake from china tracking # Xiamen china looked with light 1 I got last week from the jungle blue pcb that used entire housing ..1 from newegg green pcb 1/2 inch wide 4 inchs long could fit in usb stick very disappointed !!!!!!!!

Did you find this review helpful? Yes No

Zachary Abrams
Order Date : 6/11/2014

Rating + 5

Is very appropriate
Seller Response:Thank you for your support, welcome to our shop next time.

Did you find this review helpful? Yes No

J Lawson
Order Date : 5/6/2014

Rating + 5 Bought Keyboard and Mouse

Items came in good packaging and in a good time, especially considering that the item was shipped from outside the US. Everything is in great shape and working order. I love the service and item I received.

Did you find this review helpful? Yes No

Vinh
Order Date : 1/12/2014

Rating + 1 Didn't even last 6 months.

The mouse worked fine in the beginning and then the sensor stopped working a few times. Had to re-plug the mouse multiple times to get it working again. Then it finally died on me. Avoid this mouse if possible.

0 out of 1 people found this review helpful. Did you? Yes No

truongbvu
Order Date : 5/5/2014

Rating + 5 Good Service

I ordered the keyboard/mouse combo from this seller and recieved this in a few days with no issues.

Did you find this review helpful? Yes No

Bluebonic
Order Date : 3/19/2014

Rating + 1 ;(

I still have not recieved what I order going on week # 3, this seller is terrible, telling everyone there was a delay somewhere this company really needs to take a look at it's Logistics.

Did you find this review helpful? Yes No

Nextedge
Order Date : 2/20/2014

Rating + 5 E-blue Cobra mouse

The mouse had an issue with the laser, and the company couldn't have been more helpful. They sent em a new mouse immediately, and I received it very fast. They followed up with me and asked how everything was, and I felt very taken care of. Whoever is doing their customer service now is doing a great job.

Did you find this review helpful? Yes No

Annoyed
Order Date : 11/28/2013

Rating + 1 Avoid this seller!

As another person said, the hitachi they sell is FAKE. DO NOT BUY unless you want a very underwhelming knock off hitachi. Not worth the money, go elsewhere to buy it. I was extremely disappointed.

Did you find this review helpful? Yes No

Boyd Badten
Order Date : 2/28/2014

Rating + 1 21 Days later still has not arrived

21 days and two emails with no response from vendor as to whether the shipment might have been lost or stolen. I don't have the bamboo keyboard and mouse yet so I can't begin to rate the actual product. But the long shipping time and radio silence from the vendor are a one-egg. The ship time advertised is 5-15 days. If you wish to do business you must do what you promise to do.
Seller Response:Hi,

First of all, I am pretty sorry to here that! But I olny receive one of your email and I responsed to you and said I will checked what's wrong with the shipping, and I will give you a correct answer on Monday! But it was you didnt responsed to me, ok? And today when I check your order and I found you have got it! And eveyone also can via USPS to chek it, his tracking number is: LN257463292CN
And I also want to said that we can ship the order in time but we coulnt control the shipping time, and we also hope everyone could receive his order quicly, but we the speed of shipping do not depends on we, the thing we can do just help you to check what's wrong and contact to usps!

Hoping everyone can understang us just like we can understand you!


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Ragzz
Order Date : 2/25/2014

Rating + 1 Item is a fake !!!

The HITACHI HV250R Magic Wand Massager is a copy and is not worth the money. It is under powered and has no where near the speed of the original.
Seller Response:Hi,
First of all, thank you for you feedback! And I think there must be a mistake between us! If you have any problems you could contact to our e-mail address: 22541470#qq. com(change #to @) Please dont worry that we will slove your problem positively. Finally, we are very sorry for bring you some troubles!


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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